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Benzel-Busch Motor Car
Englewood, NJ
4,608 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,608 reviews
Verified Customer
February 10, 2022
Communication with the receptionist relaying message to service advisor and service advisor to customer is very poor. Customer sat. Poor service advisor and service advisor to customer is very poor. Customer sat. Poor More
by DERWILSON1
Employees Worked With
February 10, 2022
Frank Armando was informative and helpful telling me what needed service, the cost and when the job would be completed. Thanks Frank needed service, the cost and when the job would be completed. Thanks Frank More
by NILSJ
Employees Worked With
February 07, 2022
As always, Scott Bateman was ready for my visit, explained what they would do and how long it would take and gave me an estimated price assuming no surprises. explained what they would do and how long it would take and gave me an estimated price assuming no surprises. More
by JVANCE2
Employees Worked With
Scott Bateman
February 06, 2022
I'm please from the results and the fact that other repairs coming, I was given estimates of the cost in anticipation. this allows me to budget and work with my consultant to determine which of the re repairs coming, I was given estimates of the cost in anticipation. this allows me to budget and work with my consultant to determine which of the repairs will need first attention. More
by david@fonsecacompany.com
Employees Worked With
John J. Powell
February 04, 2022
Buying my car was easy, start to finish. I dealt with a Buying my car was easy, start to finish. I dealt with a professional, knowledgeable salesperson who was extremely helpful. Buying my car was easy, start to finish. I dealt with a professional, knowledgeable salesperson who was extremely helpful. More
by SUSANDEE6
February 04, 2022
Always helpful and ready to explain any problem The service writers are most helpful and offer their advice as well service writers are most helpful and offer their advice as well More
by BWEBER300
Employees Worked With
February 04, 2022
Excellent customer service Great environment, nice car inventory , very professional and efficient human resource, thanks again inventory , very professional and efficient human resource, thanks again More
by ANAKHENRIQUEZ
February 03, 2022
They charged me $8000 on everything that wasn’t the issue and failed to even diagnose the problem. It bucks. They didn’t take a test drive before and after. but instead said it was radiator needs replacing, and failed to even diagnose the problem. It bucks. They didn’t take a test drive before and after. but instead said it was radiator needs replacing, needs tires, needs oil pump. I feel ripped off. And have zero confidence in service department that tries to find any reason to jack up bill. More
by WJADVANCECHIRO
Employees Worked With
February 03, 2022
Scott Bateman is by far one of the best guys at BB Englewood. Every time I bring my car for service, it is a breeze. No mistakes, no trying to sell you stuff you don't need, always a very cordial and Englewood. Every time I bring my car for service, it is a breeze. No mistakes, no trying to sell you stuff you don't need, always a very cordial and transparent transaction. Kudos to Scott, it is the reason I keep on going to Benzel-Busch for service. More
by Alpiner
Employees Worked With
Scott Bateman
