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Benzel-Busch Motor Car

Englewood, NJ

4.6
4,394 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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28 Grand Ave

Englewood, NJ

07631

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Showing 4,394 reviews

August 27, 2021

Excellent service from Chris IsemanExcellent service Excellent service from Chris Iseman Excellent service from Chris Iseman Excellent service from Chris Iseman Excellent service from Chris Iseman E More

by LUCILLE.LAUFER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Iseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2021

I had to wait over three hours for roadside assistance there were no loaners I had to wait four days for one other than that service was good More

by MERCKGLOU29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2021

As Always very Helpful, Timely service with no surprises. Always willing to accommodate, my schedule. They know my name, the car and always provide friendly service. More

by ttwurst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
August 24, 2021

Very easy purchase, this is my 5th Benz from Benzel Busch and will be back for more....Joseph always takes care of me and this purchase was hassle free and they took care of me as a longtime customer More

by DAVE@EWINGATHLETICS.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Simsek
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2021

Excellent experience with Joanna. She is knowledgeable and extremely friendly. She walked me through the whole process and was very responsive to my questions. Thank you JF and BB team. More

by CCLAMON22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanne Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Perez
August 24, 2021

Service is always excellent! No wait time. I trust my Smart Car in their hands. Always efficient and courteous. Always kept informed as to the progress. More

by johnny tremendous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Powell
August 24, 2021

Have been doing business with them for years and they always try to do what will make me happy. I feel like me and my business are valued. More

by SBBAST
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanne Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2021

Brakes and rotors were at end of life. Worked with service advisor and made appointment. Dropped off car and was provided with loaner. Work was completed next day. Friendly and courteous people. W More

by Changfu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Huling
August 23, 2021

Excellent service I really appreciate that I was able to get the car in my dreams an excellent hope from the finance department and my sales person Well definitely B coming back to do more business More

by Nestosaltlife
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Perez
August 23, 2021

MB extended warranty issue. Paid 4k for x warranty only to be charged 2.5k for a repair. I have purchased 11 Mercedes since 2002. I expected better service or at least an allowance for this repair. By th More

by MATTHJ3
Price
Recommend Dealer
No
Employees Worked With
Sossio Sole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service advisor, I forget his name. He was not helpful at at 1 star rating.
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