Benzel-Busch Motor Car

David (My Service Advisor) was very kind and helpful. He is always welcome me and help me with any concerns. The same for the customer service person that reschedule my appointment to a more convenient ti is always welcome me and help me with any concerns. The same for the customer service person that reschedule my appointment to a more convenient time. My sales person Giovanni always reach out and answer my questions. Even on Sundays. This team is the best I have worked with. More

Have been a customer with this sales rep for three automobiles. The most helpful sales person I never ever encountered. automobiles. The most helpful sales person I never ever encountered. More

Working with Benzel-Busch Mercedes has always been seamless. After a 3 year lease on my vehicle was up, I decided to purchase my car since I love my Mercedes so much. I worked with Jim Scott who reall seamless. After a 3 year lease on my vehicle was up, I decided to purchase my car since I love my Mercedes so much. I worked with Jim Scott who really helped make this process less stressful. This was my first time purchasing a car, and I felt like I was in very good hands. I am extremely happy and would recommend Benzel-Busch (and Jim) to anyone interested in leasing or purchasing a Mercedes. More

Service was exceptional! As always, Sossio delivered top-notch service, wonderful experience overall at Benzel-Busch! top-notch service, wonderful experience overall at Benzel-Busch! More

Once again, they made the process very simple and transparent! Giovanni was excellent and is a big reason we keep coming back! transparent! Giovanni was excellent and is a big reason we keep coming back! More

Amazing service always reliable ! He was upfront and he made the process a walk in the park made the process a walk in the park More

It was a pleasure to work with Tyler (Auto body), who is focused and efficient. focused and efficient. More

Took 8 days of possession of vehicle for them to look at car. I understand some employees got quarantined for Covid. Took me coming into dealership to retrieve my EZ PASS to find out. Was not notified abou car. I understand some employees got quarantined for Covid. Took me coming into dealership to retrieve my EZ PASS to find out. Was not notified about issue. Had to wait over 30 min for EZ pass. Even after calling prior to arrival by 20 min. After part received it took an appropriate time to fix it of approx 48 hrs Only reason I am giving 3 instead of 1 star is because of the COVID issue More

Dealing with the sales department at the beginning of the year when I purchased my car had been a pleasure. This was my first experience dealing with service and this department was just as outstanding. the year when I purchased my car had been a pleasure. This was my first experience dealing with service and this department was just as outstanding. My service advisor was David Nieves and his professionalism, knowledge and friendly demeanor made the whole experience effortless. My car was repaired quickly, the problem explained clearly to me and I received timely messages as to the progress. It is understandable why Benzel Busch of Englewood is so highly rated. More

I had a great experience purchasing my Mercedes from Benzel Busch. Jerry and Salvino were excellent and made the process very smooth, making my birthday extra special! Don’t waste your time going to oth Benzel Busch. Jerry and Salvino were excellent and made the process very smooth, making my birthday extra special! Don’t waste your time going to other dealers, like I did... go straight here and thank me later. More