Benzel-Busch Motor Car

Love the car and my Sales Rep who provided good guidance! Jay was super nice and answered all of the questions well mannered. He also helped advise on some of the concerns on my end including pricing, lease Jay was super nice and answered all of the questions well mannered. He also helped advise on some of the concerns on my end including pricing, lease term and etc for me to make the final decision. Thank you! More

Outstanding service department. They are among the reasons why my family uses Benzel Busch despite it not being the closes MB dealership to our home. reasons why my family uses Benzel Busch despite it not being the closes MB dealership to our home. More

Outstanding service, excellent in accommodating my schedule. My service advisor keep me informed throughout the repair and the time to repair was just what was estimated. They were knowledgeable of my schedule. My service advisor keep me informed throughout the repair and the time to repair was just what was estimated. They were knowledgeable of my car as well as myself. Extremely please with the overall process and my service advisor. More

Very good the service dept problem solved and fixed the issue at hand on a bought sudan. Fixing Tire on a leased car as well as body work Very good service all around! issue at hand on a bought sudan. Fixing Tire on a leased car as well as body work Very good service all around! More

It was nice but it took too long to change one tire in my opinion but the service was excellent and very professional and curtsy opinion but the service was excellent and very professional and curtsy More

Disorganized, return phone calls take forever if at all. No repair supervision. Returned car with broken moldings that were a result of the replace windscreen. Pick up and delivery system also disorganize No repair supervision. Returned car with broken moldings that were a result of the replace windscreen. Pick up and delivery system also disorganized and not coordinated. All and all not good except that at the end of the day it is all ok but too painful a process. More

My salesman Joseph Simsek Which I’ve used in the past gave me his usual excellent service and explained everything that I needed to know I cannot say anything more highly of him and I would buy again fro gave me his usual excellent service and explained everything that I needed to know I cannot say anything more highly of him and I would buy again from him More

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Tech attempted to try to fix my problem but didn’t really resolve the issues. Tech recommended to “break in” the car more perhaps the problem will resolve on its own! Oh well……. resolve the issues. Tech recommended to “break in” the car more perhaps the problem will resolve on its own! Oh well……. More

service was prompt and on the ball as usual-- I was able to call and bring may car in on that day and my car was ready that afternoon. to call and bring may car in on that day and my car was ready that afternoon. More