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Benzel-Busch Motor Car
Englewood, NJ
4,364 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,364 reviews
Verified Customer
Helpful February 10, 2023
Benzel Bush Mercedes a trusted name in our household. The sales department are professionals , that makes the whole car buying process easier. Doug Ryan our sales person has a excellent approach. The sales department are professionals , that makes the whole car buying process easier. Doug Ryan our sales person has a excellent approach. More
by JIMNSIS0
February 09, 2023
A very professional process with a dealership that cares about its customers. I highly recommended them based on my experience about its customers. I highly recommended them based on my experience More
by KRAMER0
February 07, 2023
Friendly, engaging, and professional service was provided! The greeting upon arrival and dealership atmosphere were both very good. provided! The greeting upon arrival and dealership atmosphere were both very good. More
by SPEEDYRN09
February 07, 2023
Great attention and service from bringing to end. They were patient is answering all my questions. They were patient is answering all my questions. More
by PAXPAXSTER
February 06, 2023
Service representatives was very good in explaining things and addressing my concerns. The only thing I did not like was the loaner car. I like GlC 300 not Glb things and addressing my concerns. The only thing I did not like was the loaner car. I like GlC 300 not Glb More
by WILLIAM5918
Employees Worked With
David Tangen
February 06, 2023
Professional, great facility, and seamless check-in/out. I received service A and my plan covered only minimum services while i hope supervisor could hav of explained what will be and was done through this I received service A and my plan covered only minimum services while i hope supervisor could hav of explained what will be and was done through this service in more detail. For example, i asked about what was done today and supervisor didnt give full details (e.g like getting my wiper replaced and only knew when i asked). I know the summary report contains all the details while some of them are hard to read so could have of been nice if these were explained in person. I had another car leased at here 4 years ago and i remember that i was provided with much more details on what was being done for same service. Also car wash was omitted due to weather condition, but would have of been nice if i was offered to come at different time. I know these are small things, but these all together can make a difference to customers. Especially when i decided to come back to same dealership again to lease another car i had pleasant memories about the quality of service offered here few years back. More
by LJS0007
Employees Worked With
Don’t remember the name
February 06, 2023
Excelente customer services, very friendly and efficient providing proper knowledge. I would recommend the service to someone else providing proper knowledge. I would recommend the service to someone else More
by DCARD55943
Employees Worked With
