Benzel-Busch Motor Car - Service Center

Chris was great and always answered the questions I had. He always kept me posted on the service. He always kept me posted on the service. More

Quick, through service and repair. Friendly staff Finished service ahead of time. Waiting room is comfortable ., Finished service ahead of time. Waiting room is comfortable ., More

Service was quick. I really enjoyed the washing of my car. Put a smile on my face. I have been so busy. car. Put a smile on my face. I have been so busy. More

Not a very good experience, needed two trips to have a basic service performed and returned. basic service performed and returned. More

Excellent service from the time I entered the service department until the time I picked up my vehicle department until the time I picked up my vehicle More

Service was absolutely terrible! The lack of communication by the service department was even worse!!! I just can't believe this was Mercedes. I don't want to hear Covid 19 Pandemic as an excuse communication by the service department was even worse!!! I just can't believe this was Mercedes. I don't want to hear Covid 19 Pandemic as an excuse.. Just very disappointing!! More

Top notch sales and service organization. My sales rep is a consummate pro who regularly calls me to discuss my car and options. a consummate pro who regularly calls me to discuss my car and options. More

The Service Department is wonderful. Everyone who helps me is knowledgeable and courteous. The waiting room is comfortable. You have the best coffee machine. I love Benzel-Bush in Englewood. me is knowledgeable and courteous. The waiting room is comfortable. You have the best coffee machine. I love Benzel-Bush in Englewood. More

Overall, service was easy to schedule and complimentary pickup and drop off are very convenient. Proactive phone calls from service dept for pickup and drop off are missing and should be improved. pickup and drop off are very convenient. Proactive phone calls from service dept for pickup and drop off are missing and should be improved. More

Slow to return my vehicle after basic service. No call back. Hopefully it will improve next time back. Hopefully it will improve next time More