Berger Chevrolet, Inc

My Berger experience Once again Mark Bivins comes through for the win! He had a dealer rental set up for me while my 2017 Camaro had a recall to be serviced . Made sure I Once again Mark Bivins comes through for the win! He had a dealer rental set up for me while my 2017 Camaro had a recall to be serviced . Made sure I didn’t have to take her out on the road in a storm during an unpredicable rainy week .... My only issue was nothing dealing with front of house .... but as stated.... I had an oil change and a recall.... both to be taken care of on two separate occasions (due to waiting on parts for the recall) my Camaro has custom red leather which was left dingy( some one got in it with dirty clothes) .... and the oil cap over spilled... with a sharp tool left in the back seat that could have easily punctured it ... Steve Johnson promptly addressed every issue and gave my leather a back to new detailing .... nothing to complain about on the front end ... just a few careless techs ... More

Fleet service Service center is always very accommodating. Appointments are made within reasonable times and service is completed properly and timely. Service membe Service center is always very accommodating. Appointments are made within reasonable times and service is completed properly and timely. Service members are always helpful and happy to assist. More

great! Mark was great to work with very nice and made sure I was completely happy and understood everything they had to do to fix my car. He really took the Mark was great to work with very nice and made sure I was completely happy and understood everything they had to do to fix my car. He really took the time to make sure was happy and satisfied More

Extremely friendly service I was so satisfied with my experience in the service department. From Joe, the agent who handled my service request to Charlie the shuttle driver to M I was so satisfied with my experience in the service department. From Joe, the agent who handled my service request to Charlie the shuttle driver to Matt the porter who brought my car around at the end, everyone was pleasant and friendly and it was an enjoyable experience all around! The dealership is very clean and welcoming and wit’s the great staff you don’t need to worry about maintenance! More

Quick and Thorough I got to Berger for my appointment right on time and they were ready for me! Drove right in, was greeted by 2 friendly service people, and they explai I got to Berger for my appointment right on time and they were ready for me! Drove right in, was greeted by 2 friendly service people, and they explained what would be done: scheduled oil change and tire rotation. I also had a couple of questions because I'm still getting used to my new vehicle... They assured me they would get the info I wanted and sent me inside for coffee and a relaxed time in the lounge area. When work was completed, it was explained to me again, my questions were answered and I left a happy customer! More

good job on last service need Had a front left turn signal gout on my Corvette. I hated to pay what I knew was going to be big bucks but its a 19 year old car and had gotten water Had a front left turn signal gout on my Corvette. I hated to pay what I knew was going to be big bucks but its a 19 year old car and had gotten water in the light housing so that is how it goes. They had the parts on hand and did the job quickly so I could get back out on the road. More

Great experience with staff in purchasing our new car. Started out looking for a used vehicle. After reviewing various options we drove a new car. We were happy with our discussions and ended up purchasing Started out looking for a used vehicle. After reviewing various options we drove a new car. We were happy with our discussions and ended up purchasing the new car. We also added servicing options and was given a great loaner while the service was completed. Picked up our new car the following day.. Great experience with all involved. More

First time buyer experience This was first car and everyone was helpful and welcoming. My dealer was very genuine! I told him what range I was in for a vehicle and he did a good This was first car and everyone was helpful and welcoming. My dealer was very genuine! I told him what range I was in for a vehicle and he did a good job with keeping it in the range. I love my chevy trax! More

nice service , explained each part of service quickly completed, I highly recommend the oil change service to others thank you for your prompt service yes , explained each part of service quickly completed, I highly recommend the oil change service to others thank you for your prompt service yes More

scheduled oil change Just came in for a pre scheduled oil change, no surprises. The wait was about what I expected, an hour. The staff was efficient, the lounge, adequat Just came in for a pre scheduled oil change, no surprises. The wait was about what I expected, an hour. The staff was efficient, the lounge, adequate. More