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Berger Chevrolet, Inc

Grand Rapids, MI

4.4
1,658 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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2525 28th St SE

Grand Rapids, MI

49512

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Showing 1,658 reviews

May 19, 2018

Awesome Great location, great service. Staff is very friendly and helpful. They are very busy most of the time, so expect to wait a while or borrow a rental. More

by JAKE.W.EVERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh Collins, Adam Havens, Jorge Garcia
May 18, 2018

Mark Bivens provided good service, despite busy conditions. His service was quality-oriented and timely. A customer was basically "debating" Mark, against Mark's will, but he managed to resolve the situat More

by CEDARSPRINGS98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2018

Continued good service! I was pleased with my service representative. He listened to my questions. He explained everything well! Always plan on having a good appointment a More

by KAYRON2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2018

good job the people that were involved with me on the 17th could not have been any better from the service tech to the shuttle driver good job to all well done More

by BIGR488131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Havens
May 18, 2018

They did an awesome job the vehicle looks like brand new. Awesome job on the repair. They gave me a courtesy car and now my wife knows what kind of vehicle she would like to have next. More

by DARRELL7CAMERON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Raferty
May 18, 2018

Repair of front end due to collision Staff was very friendly and informative. When I dropped my car off, I still had about 20 minutes before my pick up was coming. They called the car r More

by LSTAUFFER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason in Collision and front desk person but i dont remember her name
May 18, 2018

Above and Beyond Beth went above and beyond this time to help me get the car and the deal that fit into my soon to be retirement May 2019. First my lease was up in Aug More

by Ace2444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Dykhouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2018

Not customer friendly The salesperson was a jokr, she was only looking out for her self. You only get the car they give you. They don't care about your wishes. I wanted a w More

by GERIPARKER934
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dawn Maxwell-Small
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Schrader
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager didn't get name, Adam Havens
May 17, 2018

new car I am very happy with new car and service at berger Chevrolet. this is my 3rd car I have bought here.darrell pike was very helpful, stood by my side an More

by BPPDECKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Rhoton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Pike
May 17, 2018

Repairs and Purchases Chevy products are the best and stand up to Michigan weather. Jeremy keeps my cars running well beyond 100,000 miles and when the time comes for a ne More

by PARTYWITHPAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugenio Sellaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Anderson
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