
Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Above and Beyond Beth went above and beyond this time to help me get the car and the deal that fit into my soon to be retirement May 2019. First my lease was up in Aug Beth went above and beyond this time to help me get the car and the deal that fit into my soon to be retirement May 2019. First my lease was up in August. Had phoned ahead so she knew I was coming. She had several plans all ready for me to chose from for a 2018 equinox. I found one that fit my budget that was less than my 2017 lease. Next she asked what color I was looking for. I settled on this nice gray color. But they didn't have one the lot. So she checked inventory of other dealers. Couldn't find one that I could get that day So low and behold as my kids would say she hooked me up with the showroom model one that was fully loaded for the same deal as the other one and I mean a 2018 Equinox that has everything power sunroof etc. If I could rate her on a scale from 1 to 10 I would rate her a 12. Thanks Beth . And no pressure Kathy . More
Not customer friendly The salesperson was a jokr, she was only looking out for her self. You only get the car they give you. They don't care about your wishes. I wanted a w The salesperson was a jokr, she was only looking out for her self. You only get the car they give you. They don't care about your wishes. I wanted a white car with a sun roof. I want to buy not lease. Although we told her over 10 times she still had me sign a lease. The manager was great and changed it to a purchase. Ive had the car for less then a week and it is already in the shop for electrical problems. I hate this car and this dealership. I had no choice my car's engine went out while being serviced there after I spent over $2,600 the week before to get the knocking fixed. Cash for your car is a total lie.Don't go to Bergers. More
new car I am very happy with new car and service at berger Chevrolet. this is my 3rd car I have bought here.darrell pike was very helpful, stood by my side an I am very happy with new car and service at berger Chevrolet. this is my 3rd car I have bought here.darrell pike was very helpful, stood by my side and explained everything and set up my phone. I brought car in to have finishing done from great lakes, everyone in service are very helpful and Darrel came to walk me through it. More
Repairs and Purchases Chevy products are the best and stand up to Michigan weather. Jeremy keeps my cars running well beyond 100,000 miles and when the time comes for a ne Chevy products are the best and stand up to Michigan weather. Jeremy keeps my cars running well beyond 100,000 miles and when the time comes for a new one Eugenio moves the banking industry to get me into a great vehicle. I love my 2018 Traverse. More
Unable to start equinox without charge When I arrived I went right into service bay where Mark Bivin helped me. He offered me help to his office as I have bad knee. He then wrote up charges When I arrived I went right into service bay where Mark Bivin helped me. He offered me help to his office as I have bad knee. He then wrote up charges and made arrangement for me to have a lender car that was clean and new. He was very polite and and interested in my problem and how he could fix it. I will definitely come back. More
Exceptional before, during and after the sale First I want to say how much I value this guy, Brian Isch. He is a gem. A consoler, salesperson and of course a fellow Buckeye. hehe This is the s First I want to say how much I value this guy, Brian Isch. He is a gem. A consoler, salesperson and of course a fellow Buckeye. hehe This is the second car I have bought from him and the third from Berger. Awesome service department as well. More
New car Darrell Pike took care of me from start to finish On my lease turn in and repurchase. He replaced Dick Jacque as my awesome dealer of 17 yrs and man Darrell Pike took care of me from start to finish On my lease turn in and repurchase. He replaced Dick Jacque as my awesome dealer of 17 yrs and many vehicles and filled the legends shoes just fine. Thank you Darrell for your efforts and great service with more to come More
Best service i have found in many years! I have a trailblazer that has been to three other independent garages for a battery draw. have spent over a thousand dollars trying to get the issue I have a trailblazer that has been to three other independent garages for a battery draw. have spent over a thousand dollars trying to get the issue fixed. Took the vehicle to Berger and told them what the issue was. Adam Havens the service advisor was excellent and listened to what I told him. Tech Bill SELBERG diag and fixed the issue like a real pro. Thanks too all of you at Berger for the best service I have found. More
Quick and Awesome Service The doors of Quick Lube opened as soon as I drove up. After I drove in, each person knew what they had to do to get me in and out promptly. I was al The doors of Quick Lube opened as soon as I drove up. After I drove in, each person knew what they had to do to get me in and out promptly. I was also very impressed by the friendliness of each person. More
Quality work Berger is not only fast with service, they are also very detailed and do a great job every time. It's been a wonderful experience buying a truck from Berger is not only fast with service, they are also very detailed and do a great job every time. It's been a wonderful experience buying a truck from them. More