Berger Chevrolet, Inc

Jeff and Martin were GREAT I went in knowing that Berger gives you more for your Trade in ... that was my whole purpose for the visit with my ACADIA ... Of course Martin shows m I went in knowing that Berger gives you more for your Trade in ... that was my whole purpose for the visit with my ACADIA ... Of course Martin shows me most expensive Jeep on the site .. Which turned out to be Great. I love my New Jeep Cherokee. But the experience that was the greatest was JEFF he was able to work my payment down to a very reasonable amount. He went the extra Mile and when I came back had my payment down .. I was very impressed. .. even got me money back on my old Vehicle Gap insurance .... This is not the first time I have bought from Berger and I was not sure I wanted to come back but Martin and Jeff have made me be a longtime faithful customer. They are a Asset to Berger !!! More

Great experience Everyone was super helpful, very nice and very patient with all my questions. We can in 15 minutes before they closed. Our salesperson and the new car Everyone was super helpful, very nice and very patient with all my questions. We can in 15 minutes before they closed. Our salesperson and the new car manager worked with us until we got the deal done even after close. More

Oil change The young lady that greeted me and took care of me the whole time was Victoria. What a great person!! Very polite and very noligable. I don't get this The young lady that greeted me and took care of me the whole time was Victoria. What a great person!! Very polite and very noligable. I don't get this kind of respect many places. My truck was serviced quickly and very clean when done. Thank you Victoria More

It was great I got what I wanted I gave it the rating because they worked with me and Made me comfortable and made me feel like I made a right decision witch I did by buy a car from t I gave it the rating because they worked with me and Made me comfortable and made me feel like I made a right decision witch I did by buy a car from them More

Awesome! Very warm and friendly experience. I had different questions, and recieved answers to all of them, along with a secure feeling my vechile was in goo Very warm and friendly experience. I had different questions, and recieved answers to all of them, along with a secure feeling my vechile was in good hands. More

Success with no stress I was worried when coming here because of how large it is, I didn’t want to get ripped off again. But I was sat down with Mariah and she made everythi I was worried when coming here because of how large it is, I didn’t want to get ripped off again. But I was sat down with Mariah and she made everything super simple, told me the truth, and didn’t try to trick me into anything. Hardly having any credit, I left there with a nice car and we made a plan for me to come back within a year so I can leave with my dream vehicle! More

Great experience and Great Salesman Austin, Brian and Duane were all very helpful in helping me get approved for a car loan. I really am enjoying the car and i love how fuel efficient it Austin, Brian and Duane were all very helpful in helping me get approved for a car loan. I really am enjoying the car and i love how fuel efficient it is. I have had it for about 6 days now and have driven back and forth to work on half a tank and have not had to stop at a gas station at all. This car is very fuel efficient and beautiful inside and out. The panoramic sun roof is perfect for the summer time and i will be adding additional accessories to improve the appearance of my new car. More

The experience was for the most part positive. It was a good experience in terms of helpful people and the quality of the work. There were downsides, however. It took, for example, a month to get i It was a good experience in terms of helpful people and the quality of the work. There were downsides, however. It took, for example, a month to get in. I have formerly used another Grand Rapids spot and they could get me in immediately, do excellent work, and be done in 2-3 days rather than the week that Berger had my car. So in terms of recommending Berger, I would tell other potential Berger customers that and I would imagine that could deter customers. Also, I just noticed someone spilled something on my car while in the shop. I washed most of it off but it wouldn't all come off. Now I'll probably have to go back and talk to the shop people. In addition, while work was being done on my car, the worker accidently scratched my hubcap. So the car had to go back for another night - after I had gotten it back. The positive was because of that inconvenience, I asked for a free oil change and the body shop boss quickly granted that. It's that type of attitude that keeps me in Berger's corner. My lease runs out in July and honestly, if the answer had been no, fair or not, Berger's would not have been at the head of my list in looking for my next car. The manager's decision kept Berger as my first stop in looking for a new car. Gestures like that are important and I think the body shop boss knew that. More

2018 Cargo Van Purchased a new red 2018 cargo van for my business. Seen the van on line & sent email I was interested. Dale Kramer called & made contact with me. Se Purchased a new red 2018 cargo van for my business. Seen the van on line & sent email I was interested. Dale Kramer called & made contact with me. Sent over total cost including rebates and shelving package. The information Dale sent on the van gave me confidence in him so I made the purchase. More

Thank you Jorge did a wonderful job getting me into a new car! Also thank you for the insurance recommendation, got a great rate. Everyone was very kind, th Jorge did a wonderful job getting me into a new car! Also thank you for the insurance recommendation, got a great rate. Everyone was very kind, thank you! More