
Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Oil Change/Multi Point Inspection Oil change with full synthetic on my car, was careful to ensure car was taken care of. During the inspection, pointed out small things that may need Oil change with full synthetic on my car, was careful to ensure car was taken care of. During the inspection, pointed out small things that may need attention, but what stood out was something that had "failed" on the inspection, Toe on a rear wheel and told me it was something that was marginally out from nominal, made me aware of it, and told me that it should not be a concern rather than trying to upsell me on getting a full alignment. Extremely impressed and would recommend. During the time I was there, I looked around the show room and the sales staff was receptive and did not immediately leave when I told them that I wasn't purchasing right now, but in the next 6 months to a year. Knowledgeable and friendly More
Pleasantly pleased! I had an oil change done on my car and the service was very good and fast. They were very customer friendly. I will be back again. I had an oil change done on my car and the service was very good and fast. They were very customer friendly. I will be back again. More
Customer Service Great customer service! Mark Bivins’s is my service rep and he makes everything run smoothly with our service appts. He is very knowledgeable about w Great customer service! Mark Bivins’s is my service rep and he makes everything run smoothly with our service appts. He is very knowledgeable about what my car needs to get done and also honest, which is a huge bonus! More
Great experience I decided to leave Todd Wenzel and give Berger a shot. I'm very pleased with my choice and left Berger with a new 2018 Malibu. You guys have yourselve I decided to leave Todd Wenzel and give Berger a shot. I'm very pleased with my choice and left Berger with a new 2018 Malibu. You guys have yourselves a returning customer. More
tire tred checkers why were these put in when a corvette has trouble getting over them, and manager told the employees that the new c7 vets wont fit over them at all? why were these put in when a corvette has trouble getting over them, and manager told the employees that the new c7 vets wont fit over them at all? I think the service guy who worked with my is the one checked but not 100% sure. More
Typical Took quite a while. But I’m very inpatient..the whole process however went very well. Everyone was very helpful. I was able to drive my new car home p Took quite a while. But I’m very inpatient..the whole process however went very well. Everyone was very helpful. I was able to drive my new car home pretty quickly. More
Great experience Was able to get in and out in a very timeley manner. Very friendly and courteous service! I would recommend Berger to anyone looking to buy or lease Was able to get in and out in a very timeley manner. Very friendly and courteous service! I would recommend Berger to anyone looking to buy or lease. More
Great Perfection perfection perfection perfection Friendly Professional Curtious Willing to help with anything all the time Great dealership Great Perfection perfection perfection perfection Friendly Professional Curtious Willing to help with anything all the time Great dealership Great staff Would recommend to everyone I know More
Berger employees do a great job Great experience. Scott Bever came and told us what we needed and how long it would take. Very friendly, great customer service, got us in early whi Great experience. Scott Bever came and told us what we needed and how long it would take. Very friendly, great customer service, got us in early which we really appreciated. More
Car purchasing made EASY! This is the third Equinox that we have leased from Jeremy Hosey. He has made what historically is much of an ordeal into a quick and pleasant event. A This is the third Equinox that we have leased from Jeremy Hosey. He has made what historically is much of an ordeal into a quick and pleasant event. Also, I always bring my vehicles into Berger for servicing and always receive the best support and care from Jeremy Anderson. The team of people at Berger are great! More