
Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,672 reviews
Excellent experience at Berger Chevrolet All of the staff at Berger Chevrolet were very friendly and helpful. Eugene and Jeremy especially made my experience at Berger Chevrolet an excellent All of the staff at Berger Chevrolet were very friendly and helpful. Eugene and Jeremy especially made my experience at Berger Chevrolet an excellent experience. Eugene was very informative and quick with response to questions. Jeremy made sure that I was happy with my potential purchase. Overall I had a superb experience at Berger Chevrolet and I would highly recommend this dealership. More
Great people I was happy with the with the way everyone was professional and couldn't have asked for better people and they were happy to with any questions I had I was happy with the with the way everyone was professional and couldn't have asked for better people and they were happy to with any questions I had More
Unimpressed with Quick Lube employees I usually don't leave bad reviews but I felt my experience yesterday was really poor and thought the dealership should know. I stopped after work to h I usually don't leave bad reviews but I felt my experience yesterday was really poor and thought the dealership should know. I stopped after work to have my oil changed. The young girl who greeted me was not very happy but I soon realized why. The young man whose job it is to be downstairs was at the top of the stairs bothering her, telling her that her hair looked bad. Listening to their back and forth conversation reminded me of my middle school days. All 5 of the young 20's employees seemed very immature and unprofessional. Hope my oil was changed properly and my experience is better next time, if I decide to go there again. More
Took a bit longer than I expected but happy with the outcome Helpful and informative salesperson and very friendly.. I'm very happy with the car and would refer any family or friends to this dealership. I wa Helpful and informative salesperson and very friendly.. I'm very happy with the car and would refer any family or friends to this dealership. I wasn't planning on spending 6 hours waiting, but fortunately I had nothing else planned for the day. Brandi was very congenial and helpful More
Process couldn't have been easier! Huge shout out to Martin and Robin for all of his help! I LOVE my new vehicle and cannot believe how easy he made the process. Every one in-the buildi Huge shout out to Martin and Robin for all of his help! I LOVE my new vehicle and cannot believe how easy he made the process. Every one in-the building had a smile and was ready to help! This really made me feel welcome even though I drove in with a xxx haha :) HUGE Thank you to the entire Berger Chevrolet Team! More
Good I guess I have bought cars from Berger since I was 16. I went and got an oil change and asked for a tire rotation. They weren’t happy. They did the tire rota I have bought cars from Berger since I was 16. I went and got an oil change and asked for a tire rotation. They weren’t happy. They did the tire rotation and they guy asked the girl who did the computer “if anyone else wants a tire rotation today tell them we are not doing them screw that”. I was like xxx. Then they started to complain about the customer in front of me because they had a coupon. The driver left and they were bashing him. Can you wait when a customer isn’t around. More
Service Berger is well staffed courteous and the technicians are well trained on there diegnostic equipment. Problem solved. I will tell other people of the g Berger is well staffed courteous and the technicians are well trained on there diegnostic equipment. Problem solved. I will tell other people of the good service. Thank you. More
2018 Equinox Lease Went to Berger looking into leasing for the first time. I had really no idea what I wanted or what leasing all intailed. James Thurkettle was my sales Went to Berger looking into leasing for the first time. I had really no idea what I wanted or what leasing all intailed. James Thurkettle was my sales associate and he was so patient and really listened to my needs, as well as the price point I wanted to stay around. I was able to start my first lease with a 2018 equinox and I love it!! More
work truck Always a pleasure doing business with the guys in service. john and Jeremy always delivery on time as promised. I'll continue to come back. Always a pleasure doing business with the guys in service. john and Jeremy always delivery on time as promised. I'll continue to come back. More
Excellent service! Hugh Collins & the service staff were all very helpful & timely with the services completed on my Equinox. Also the parts department staff was very he Hugh Collins & the service staff were all very helpful & timely with the services completed on my Equinox. Also the parts department staff was very helpful & friendly. More