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Berger Chevrolet, Inc

Grand Rapids, MI

4.4
1,658 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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2525 28th St SE

Grand Rapids, MI

49512

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Showing 1,658 reviews

September 21, 2018

Best service ever I would truly recommend anyone to come to I truly would recommend anyone to come to Berger every time I come service is great people are friendly and they get the job done very well More

by BOBBYMATTHEWS67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Maxwell-Small
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Gatlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Anderson, Brian Hayes
September 21, 2018

collision and repair they were very good at what they do my car looks fantastic it was clean and ready to go on time!it was done when they said it would be finished great More

by DAVIDDOTHARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm so sorry I don't remember the employees name, but really like the results thank you very much!
September 21, 2018

Excellent The service writer in the tech who worked on my truck for a very helpful and discussing what the problem may be and left me with a good feeling that m More

by MICHAELSAL750
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin McPherson
September 21, 2018

In and out Finding a car and driving away was quick! Salesman, Thomas Darga, was really friendly with helping me with my choice and getting the paperwork done. More

by WILLIAMSMITH2409
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Scott, Thomas Darga
September 21, 2018

Thanks Beth! Beth did an amazing job! Professional and polite. Beth went out of her way to have all my paperwork and vehicle ready when I came in. Quick and painle More

by RMOORE2303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Dykhouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2018

Great experience The best times I have gone I have had problems with the same person I kept getting but, I had Johnathon this time & he was amazing! Helped me right aw More

by MATTINTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Uredi
September 21, 2018

Engine light on almost 2 years I have been bringing my vehicle to berger for almost two years with the same engine code P2097 and every time a new part and more money spent. I’m tir More

by MIGUEL.LEAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Al Duncan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Christopher
Sep 26, 2018 -

Berger Chevrolet, Inc responded

Hello, MIGUEL.LEAL. We are sorry to hear of your frustrations! We do our best to ensure each of our service customers returns to the road quickly and safely. If you would like to discuss this with our Service Manager, Steve, please give him a call at 616-575-9640. Thank you!

September 20, 2018

excellent experience with employees Mark Bivins was amazing! He helped with my car problems and took care of my oil and got me out the door with a smile on my face. More

by COLLEEN2468
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Pike
September 20, 2018

Great service! I worked with MJ on a lease for a 2018 Equinox. I told her what I was looking for and she did just that! I left there with the payment and the car I More

by MCM323
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MJ Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2018

Service that fit my schedule The team got my car fixed by 2:00 just as I requested and provided a timely shuttle for me to and from my house. More

by LaylaK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
shuttle driver Larry, Adam Havens
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