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Bical Auto Mall

Brooklyn, NY

4.7
865 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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2859 Flatbush Avenue

Brooklyn, NY

11234

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Showing 865 reviews

April 01, 2023

This is the second car in a row I have leased from Bical Auto. They are honest, fair, and a pleasure to deal with. Jimmy, my latest sales person was awesome. He went above and beyond to get me into the car More

by wrosenfeld1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamil Quaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Acosta
Apr 03, 2023 -

Bical Auto Mall responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, The Bical Auto Mall Team

March 20, 2023

Charles Albanese is second to none for his outstanding personal door to door service. . I totally trust his judgment and never steers me wrong when selecting a vehicle. More

by Margelong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Bical Auto Mall responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Bical Auto Mall team and we all strive to provide excellent customer service! We look forward to seeing you again in the future. Thanks again! Best, The Bical Auto Mall Team

March 18, 2023

Everything went smoothly. Received my car on time promised perfectly went well. I would recommend Bical to all. More

by Antonio123@
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Bical Auto Mall responded

Antonio, we cannot thank you enough for your wonderful review of Bical Auto Mall and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The Bical Auto Mall Team

March 05, 2023

The process of handling the transactions of the termination of the previous ]ease and the purchase of the vehicle demonstrated a well organized and efficient collaboration of the various staff invo More

by mauriceny1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ramautor
Mar 08, 2023 -

Bical Auto Mall responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, The Bical Auto Mall Team

February 26, 2023

Excellent service! Charlie is the best. Called him on a Thursday and picked up new car on fFriday.. easy breezy! More

by Maritza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Bical Auto Mall responded

Maritza, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Bical Auto Mall Team

February 17, 2023

Salesman was extremely helpful . showed me everything I need to know about my vehicle. The administrative staff was very professional and helpful. I highly recommend Charlie Albanese More

by rangerzz1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Bical Auto Mall responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, The Bical Auto Mall Team

February 11, 2023

My salesman was very Friendly , knowledgeable. I recommend everyone to go buy cars from him and Bical Auto mall is a fantastic dealership More

by Neville carew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Spoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shayan Kazmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Bical Auto Mall responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Bical Auto Mall Team

February 11, 2023

Shay is a fantastic salesman. Recommend him always. 10 stars to this guy and dealership :) More

by Larry Montgomery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Spoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shayan Kazmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Bical Auto Mall responded

Larry, Shay is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Best, The Bical Auto Mall Team

January 31, 2023

This was the best leasing experience at Bical Auto Mall. From Management, Phil Spoto, to Salesperson Shayan Kazmi. The entire process was seamless and very accommodating. Shayan Kazmi was just terrific. More

by donna.iadarola19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Kazmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Spoto
Feb 02, 2023 -

Bical Auto Mall responded

Donna, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, The Bical Auto Mall Team

January 31, 2023

The first I went there to inquire about a SUV my husband met a gentleman that gave us a warm welcome and was very truthful about the information he had provided to us. The SUV we thought we will buy More

by hdine0928
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrei Mckenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shayan Kazmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Bical Auto Mall responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. We are happy to see that your visit reflects these values and that Andrei assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Best, The Bical Auto Mall Team

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