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Bical Auto Mall

Brooklyn, NY

4.7
865 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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2859 Flatbush Avenue

Brooklyn, NY

11234

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Showing 865 reviews

August 01, 2019

do not recommend Poorly explained financing. Refused to breakdown the GN financing charges or even tell me the loan rate until after I purchased, which is totally ridi More

by pf122
Recommend Dealer
No
Employees Worked With
Aug 06, 2019 -

Bical Auto Mall responded

We appreciate you sharing your experience with our dealership. We would like you to know that we are always open to communication. Please feel free to reach out to us directly so we can earn your trust again. Thank you, and we look forward to hearing from you soon. Regards, The Bical Auto Mall Team

August 01, 2019

Always a fantastic experience We have had a great experience with all 3 of our leases through Charlie. Our newest lease is a 2019 Chevy Traverse and we couldn't be happier. Charl More

by tjc_418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2019 -

Bical Auto Mall responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Regards, The Bical Auto Mall Team

August 01, 2019

no pressure great people I had a wonderful experience working with Andrie when purchasing my new car. Nothing was a problem. Took a sincere interest if we were happy. Defi More

by carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mckenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2019 -

Bical Auto Mall responded

Thank you, Carol! It was a pleasure to do business with you. Regards, The Bical Auto Mall Team

July 31, 2019

Outstanding Service! Forst leased a 2016 GMC Sierra 1500 from here 3 years ago, Charlie reached out to me before my lease was going to mature, he said he had some good dea More

by Ildi718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2019 -

Bical Auto Mall responded

Thanks for this marvelous review and congratulations on your new car! We are so pleased that our team was able to provide you with such exceptional service. Enjoy your new car! Regards, The Bical Auto Mall Team

July 29, 2019

Amazing experience Had a great experience buying my 2 new vehicles at bical Chevy flatbush Ave in Brooklyn ny. Charlie Gonzales the sales man that helped me was extremel More

by Rayray4569
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Gonzales.
Aug 01, 2019 -

Bical Auto Mall responded

We are so happy to hear that you enjoyed your experience with us! Thanks for the kind words. Regards, The Bical Auto Mall Team

July 29, 2019

Just Amazing!!!!! So my husband & I just went to gets rates on cars due to my lease being up a month ago we just needed a new car. We walked & spoke to Jason Siegel he More

by Cvm_420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Siegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2019 -

Bical Auto Mall responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Regards, The Bical Auto Mall Team

July 28, 2019

Good Job Despite of the frustrating experience we had on terms of communication with the dealership during the power outage for couple of days, the dealership More

by Charlie3101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick London
Jul 29, 2019 -

Bical Auto Mall responded

Thanks for your kind review and recommendation, Charlie! Regards, The Bical Auto Mall Team

July 27, 2019

Jason Siegel Jason is a very effective sales person. I stopped by this morning to ask questions about my end of lease in November. I walked out of there after thre More

by Giovanna1119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Siegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2019 -

Bical Auto Mall responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Regards, The Bical Auto Mall Team

July 25, 2019

Jason Siegel Very good sales person. Pleasant approach where I never felt any pressure. I came to window shop and left with an XT5. I would recommend him to famil More

by Ron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Siegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2019 -

Bical Auto Mall responded

Thanks for choosing our dealership for your automotive needs, Ron! Regards, The Bical Auto Mall Team

July 25, 2019

Charlie Albanese is an experienced car dealer with a ‘no pressure’ sales attitude. He is personable and professional. I have recommended Charlie, and Bi-Cal, to sev More

by MSB
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2019 -

Bical Auto Mall responded

We're pleased to read that everything went well for you! Thanks, The Bical Auto Mall Team

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