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Bical Auto Mall
Brooklyn, NY
883 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 883 reviews
October 10, 2019
Chevy Jason was a pleasure to work with, straight shooter and very easy to deal with. No beating around the bush. Would highly recommend Bical Auto mall and Jason was a pleasure to work with, straight shooter and very easy to deal with. No beating around the bush. Would highly recommend Bical Auto mall and Jason Siegel. More
by GTap20
Employees Worked With
October 07, 2019
The best auto dealership experience I have ever had. Everyone there was pleasant, honest, helpful, informative, and a pleasure to do business with. I will most definitely buy or lease my next automobi Everyone there was pleasant, honest, helpful, informative, and a pleasure to do business with. I will most definitely buy or lease my next automobile from Bical. More
by Ed. F
October 07, 2019
Returning and leasing a New Chevy. This is the second lease I have with BICAL and both times I worked with Charlie Albanese. He is extremely helpful and knowledgeable and put me in an E This is the second lease I have with BICAL and both times I worked with Charlie Albanese. He is extremely helpful and knowledgeable and put me in an Equinox which I am very happy with. I already sent a friend who leased a Cadillac to Charlie. More
by Equinox
Employees Worked With
October 05, 2019
Returning lease purchase new lease salesman. Pleasant knowledgeable eager to help with all Questions explained all functions and how to use them very nice experience Pleasant knowledgeable eager to help with all Questions explained all functions and how to use them very nice experience More
by Jeff
September 30, 2019
Great Experience, No Hassle! My first time in a Buick Dealership, I was fortunate to be serviced by Jason Siegel. Jason made the experience effortless, no hassles, and I was in an My first time in a Buick Dealership, I was fortunate to be serviced by Jason Siegel. Jason made the experience effortless, no hassles, and I was in and out the door driving my new Buick in about an hour! By far, the customer service was superior to other dealerships in the area. I will highly recommend Bical Auto Mall, and Jason for your next car buying experience. Thank you Bical!!!! More
by mharris037
September 28, 2019
Great dealership- this is my 6th caddy from them in a row - Expert salesman (Charlie) same for service Dept - Anthony & david- I have NO relationship with anyone in this dealership- They have always been very Expert salesman (Charlie) same for service Dept - Anthony & david- I have NO relationship with anyone in this dealership- They have always been very responsive to me needs. More
by M&M
Employees Worked With
Other Employees :
Sam bical + people in the service Dept whose names I don’t know ant Robert in the shop & Danny in parts & many others who work there -all friendly & helpful, Anthony Squeo
September 27, 2019
Great service The employees at Bical go above and beyond to assist any customer in obtaining a new vehicle. This is our second truck with them within 9 months and e The employees at Bical go above and beyond to assist any customer in obtaining a new vehicle. This is our second truck with them within 9 months and even the servicing department is the best we've seen. Jason Siegel is a great employee and an asset to this company More
by gaudiosomk
Employees Worked With
September 25, 2019
Excellent customer service Excellent Service. Would highly recommend this dealership to anyone getting a new vehicle. Friendly helpful and professional service. Was very plea Excellent Service. Would highly recommend this dealership to anyone getting a new vehicle. Friendly helpful and professional service. Was very pleased with my experience at this dealership More
by Cadillac Escalade
Employees Worked With
September 25, 2019
Great service. Received professional help/service purchasing my vehicle-Chevrolet Avalanche. Excellent one-on-one customer service (phone calls/texts); knowledgeable Received professional help/service purchasing my vehicle-Chevrolet Avalanche. Excellent one-on-one customer service (phone calls/texts); knowledgeable about vehicle features; full assistance with insurance process More
by Paul T
Employees Worked With
September 17, 2019
Great deal Charlie made sure I received every possible discount on my purchase. He was very friendly and professional. I wouldn’t buy a car from anyone else. Charlie made sure I received every possible discount on my purchase. He was very friendly and professional. I wouldn’t buy a car from anyone else. More
by BRO34
Employees Worked With
