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Bical Auto Mall

Brooklyn, NY

4.7
813 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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2859 Flatbush Avenue

Brooklyn, NY

11234

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Showing 813 reviews

November 18, 2018

I have always been treated well. This is a very good dealership. The staff is outstanding. They know what they are doing. They treat the customer with the utmost respect always. More

by Supreme11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marilyn Garcia
Nov 19, 2018 -

Bical Auto Mall responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing us for your automotive needs! Best, The Bical Auto Mall Team

November 17, 2018

Excellent Service Both Jamil and Greg were excellent! Great service by both gentlemen. Jamil handled all the paperwork one day before pickup over the phone and through More

by Rob Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamil Quaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Hampton
Nov 19, 2018 -

Bical Auto Mall responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, The Bical Auto Mall Team

November 13, 2018

Excllent service This is the 3rd vehicle I have leased/purchased from a Bical dealership. This is the 2nd vehicle I leased from the Brooklyn Auto Mall. Charlie Albanes More

by Vincent1300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2018 -

Bical Auto Mall responded

Thank you for leaving us this great review, Vincent.. We are very happy to hear that we could provide you with a third car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, The Bical Auto Mall Team

November 11, 2018

Awesome Dealer, Charlie Charlie was very helpful and knowledgeable about the vehicle. He recommended a great color and set everything up in the car for me. He made sure that More

by MoRichards1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2018 -

Bical Auto Mall responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Bical Auto Mall Team

November 09, 2018

Sales professional Charlie was fantastic, look forward to working with him for my future car needs for myself and my family. I would highly recommend this dealership More

by Tateriley1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2018 -

Bical Auto Mall responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Best, The Bical Auto Mall Team

November 07, 2018

Charlie Albanese Mr. Charlie Albanese made my leasing experience a pure pleasure He is very knowledgeable in the job he does and I would highly recommend him to any More

by doggykover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Squeo
Nov 09, 2018 -

Bical Auto Mall responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, The Bical Auto Mall Team

November 02, 2018

Salesman was wonderful It is ridiculous that the salesman has to plate and gas up his deliveries! He should be taking care of other customers. There should be get ready empl More

by Nancyweismuller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2018 -

Bical Auto Mall responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, The Bical Auto Mall Team

November 01, 2018

Charlie Albanese True gentleman, made the leasing of my new GMC Acadia pain free. Was open and honest with me from the start. Was able to complete lease with great ter More

by Rayana 1997
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2018 -

Bical Auto Mall responded

Hello Rayana and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, The Bical Auto Mall Team

October 30, 2018

Fantastic I had the pleasure of leasing a new vehicle at Bical Auto Mall. I say pleasure because dealing with Charlie my sales/leasing representative made this More

by ShelHy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2018 -

Bical Auto Mall responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Best, The Bical Auto Mall Team

October 28, 2018

Ye older bait n switch! D George double crossed not only his customers, but he does so behind the salemans' back. We were poised to purchase a brand new car, and potentiall More

by Ruth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave George
Nov 01, 2018 -

Bical Auto Mall responded

We are sorry to hear about your visit. The behavior you described does not align with our team's values, and we would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact us at your earliest convenience. Best, The Bical Auto Mall Team

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