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Big Star Cadillac
Friendswood, TX
3,510 Reviews
We Hear You. At Big Star Cadillac, we believe luxury should be effortless, transparent, and tailored to your life. Proudly serving Houston and drivers throughout Texas, we offer one of the largest selections of new Cadillac models and Certified Pre-Owned vehicles. Expect UP-FRONT, TRANSPARENT PRICING Whether buying or leasing, the process should be simple and stress-free. That is why Big Star Cadillac is committed to clear, up-front, and transparent pricing on every vehicle we sell.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,510 reviews
February 17, 2026
Ainsley makes this dealership experience awesome every single time! A great place with kind people single time! A great place with kind people More
by maxinewalters
Verified CustomerEmployees Worked With
February 17, 2026
Quick, easy, friendly, efficient. The process was easy from start to finish and the editing room was comfortable The process was easy from start to finish and the editing room was comfortable More
by Jcepcot
February 17, 2026
Ainsley always makes sure my service experience is seamless. She goes the extra mile and I appreciate that so much! Big Star has a great service department with wonderful service associates. seamless. She goes the extra mile and I appreciate that so much! Big Star has a great service department with wonderful service associates. More
by MISSUSRICKS
February 17, 2026
Great service ! . Jason make everything so easy and hassle free they even ship the car to me . I’m really happy with Big star Cadillac specially with Jason Ramsland, . Jason make everything so easy and hassle free they even ship the car to me . I’m really happy with Big star Cadillac specially with Jason Ramsland, Joel from financial services Excellent communication and fast acting service ! More
by Jorgeser3
February 17, 2026
Very helpful overall team. Even better salesperson , helped me out to see what my options were so I could get the car I wanted. Even better salesperson , helped me out to see what my options were so I could get the car I wanted. More
by abdalimoreno
February 16, 2026
Mr Charles Jackson did a fantastic job, he help us from the beginning to the end. Would recommend him again again. Thank you Mr Jackson my daughter ❤️ the car. the beginning to the end. Would recommend him again again. Thank you Mr Jackson my daughter ❤️ the car. More
by acevans5560
Employees Worked With
Other Employees :
zzCharles zzJackson
February 16, 2026
I have dealt with several different service departments in my life and this by far has been the 'BEST EXPERIENCE' I have ever had. I will continue to use your services forever. Il planning to buy the servi in my life and this by far has been the 'BEST EXPERIENCE' I have ever had. I will continue to use your services forever. Il planning to buy the service plan offered for oil changes too. Thank you for keeping such an amazing staff in which Albert stands out as one of the best in all dealerships in Houston. More
by bpsambilay
February 15, 2026
Very enjoyable experience. Would recommend him to friends. Will buy another vehicle from big star. Would recommend him to friends. Will buy another vehicle from big star. More
by charlesdickson
February 15, 2026
Friendly, listening to my needs, caring great place to come Wonderful A plus in service come Wonderful A plus in service More
by Trina_lomax13
February 15, 2026
Very nice The staff very nice and it's very quiet and friendly thank you very much for snacks and drinks and coffee friendly thank you very much for snacks and drinks and coffee More
by Trina_lomax13
