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Big Star Cadillac
Friendswood, TX
3,054 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,054 reviews
December 07, 2023
Very disappointed in this dealership, wasn't informed about my vehicle until almost closing, when I had to call and reach out them. When I got my vehicle back, the parts were still not fixed correctly an about my vehicle until almost closing, when I had to call and reach out them. When I got my vehicle back, the parts were still not fixed correctly and I noticed additional scratches to my car. More
by VOTAW.MEAGAN
Verified CustomerEmployees Worked With
zzKarah zzGonzales
December 07, 2023
Nathan was super helpful at meeting our family needs and being patient with us as we thought it over! He worked hard to get where we needed to be and make it happen for us! Love my car and service was amazi being patient with us as we thought it over! He worked hard to get where we needed to be and make it happen for us! Love my car and service was amazing 🤩 More
by claudia Ramírez
December 07, 2023
Mr Bobby took good care of my car and he was very kind to me and my wife had a fuel pump problem and now it's fixed me and my wife had a fuel pump problem and now it's fixed More
by 2016MYWORLD
Employees Worked With
December 07, 2023
Ainsley is very helpful. Great customer service, she helps you in whatever it is that you are needing Great customer service, she helps you in whatever it is that you are needing More
by GTORDZ18
Employees Worked With
December 05, 2023
Everything was excellent. Everything was excellent. Everything was excellent. Everything was excellent. Everything was excellent. Everything was excellent. Everything was excellent. Everything was excellent. Everything was excellent. More
by LDFIAH
Employees Worked With
December 05, 2023
I had a great experience working with Mark. He was very responsive during the whole process. He was very responsive during the whole process. More
by Shauna
Employees Worked With
December 05, 2023
Service Rep was very courteous and respectful. Very knowledgeable and helpful with me when I come by as well. Very exceptional service!!! Very knowledgeable and helpful with me when I come by as well. Very exceptional service!!! More
by MICHAELTT2019
Employees Worked With
Other Employees :
zzBritney zzNorman, zzJason zzWilson, zzJeff zzDial, zzKarah zzGonzales
December 03, 2023
I was very please with the service from my sales rep. , Wein and the dealer, however I would like to point out that I purchased a Diesel Escalade and never was I told the specs on it for instance, by law , Wein and the dealer, however I would like to point out that I purchased a Diesel Escalade and never was I told the specs on it for instance, by law the vehicle needs BlueDEF. I found out through a notification. Oh, and I have yet to receive my lease documents. Other than that everything was great. More
by Julie Rousseau
December 03, 2023
The service experience was filled with attitude and was hard to contact. I was asked to go on Amazon and order a part for my vehicle. Unprofessional hard to contact. I was asked to go on Amazon and order a part for my vehicle. Unprofessional More
by cwsmith5065
Employees Worked With
December 03, 2023
Needs to have more representatives out in the field . To assist those that are out there looking for purchasing a car To assist those that are out there looking for purchasing a car More
by BORICUA9608
Employees Worked With
