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Big Star Cadillac
Friendswood, TX
3,055 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,055 reviews
October 27, 2023
Bobby is by far the BEST - very professional & personable. If he ever leaves Big Star, I’m leaving too. Take good care of him! personable. If he ever leaves Big Star, I’m leaving too. Take good care of him! More
by LoisP
Verified CustomerEmployees Worked With
October 27, 2023
Bobby my service manager for Cadillac has always treated me with kindness and respect, not to mention taking care of my car needs!! Thanks Karen Craig me with kindness and respect, not to mention taking care of my car needs!! Thanks Karen Craig More
by FINCHKC
Employees Worked With
October 27, 2023
Friendly and knowledgeable. Very professional and easy to work with. Offers ride home and to pick you back up after service is complete. Very professional and easy to work with. Offers ride home and to pick you back up after service is complete. More
by FHILD123
Employees Worked With
October 27, 2023
She is great, very courteous and attentive. She makes me feel comfortable and confident about my vehicles maintenance She makes me feel comfortable and confident about my vehicles maintenance More
by cutsbyastro713
October 27, 2023
Good customer service skills. He is focused on providing clear communication with the customer about their car service. He is focused on providing clear communication with the customer about their car service. More
by CTANKINK
Employees Worked With
October 26, 2023
There is nobody in this world like Bobby Miller or Big Star. If you ever let Bobby go, I go. He is the nicest man. So polite and mannerable. (Didn’t spell that right). But you get my point. Bobby is Star. If you ever let Bobby go, I go. He is the nicest man. So polite and mannerable. (Didn’t spell that right). But you get my point. Bobby is all business with a ready smile. I’m 67 years old and he takes the time to explain everything to me so that I understand . I appreciate that more than anyone will ever know! More
by JCORNISH28
Employees Worked With
October 26, 2023
Everything was great. They were very helpful and a pleasure to work with. Thank you. They were very helpful and a pleasure to work with. Thank you. More
by MWISEMAN1
October 26, 2023
The dealership has beautiful employees I will highly recommend it to someone who’s looking to purchase a vehicle recommend it to someone who’s looking to purchase a vehicle More
by FORTENBERRYM1971
Employees Worked With
October 25, 2023
The service manager was great with communication and feedback. I was able to ask some opinions on work required and get solid feedback feedback. I was able to ask some opinions on work required and get solid feedback More
by CSLP2002
Employees Worked With
zzBritney zzNorman, zzJeff zzDial
