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Big Star Cadillac

Friendswood, TX

4.8
3,501 Reviews
At Big Star Cadillac, we believe luxury should be effortless, transparent, and tailored to your life. Proudly serving Houston, Friendswood, Pearland, League City, and drivers throughout Texas, we offer one of the largest selections of new Cadillac models and Certified Pre-Owned vehicles, including the Cadillac Escalade, Cadillac LYRIQ, Cadillac OPTIQ, Cadillac XT5, Cadillac CT5, and Cadillac VISTIQ. UP-FRONT, TRANSPARENT PRICING Whether buying or leasing, the process should be simple and stress-free. That is why Big Star Cadillac is committed to clear, up-front, and transparent pricing on every vehicle we sell. Our online inventory is updated daily with competitive market-based pricing, available incentives, lease offers, and financing options, so you can shop with confidence from the comfort of your home. No games. No surprise ad-ons or hidden fees. Just straightforward pricing and a luxury buying experience built around trust. CADILLAC TO YOUR DOOR - LUXURY DELIVERED DIRECT TO YOU As Houston’s exclusive Cadillac To Your Door dealer, Big Star Cadillac brings the showroom experience directly to your home or office. With this premium concierge service, you can: -Schedule a no-obligation 24-hour test drive -Receive a guaranteed written trade appraisal -Complete your purchase or lease paperwork remotely -Have your new Cadillac delivered to your driveway all across Texas -Enjoy complimentary pick-up and delivery for eligible service visits You never have to visit the dealership unless you want to. We make the drive so you don’t have to. THE CADILLAC EXPERIENCE, REIMAGINED Whether you are shopping for a new Cadillac, exploring EV options like the LYRIQ, OPTIQ, VISTIQ, and Escalade IQ or searching for a meticulously inspected and reconditioned Certified Pre-Owned Cadillac or looking for tremendous savings with our Executive Cadillac Loaner Fleet, our Cadillac Certified Sales Professionals are dedicated to helping you find the perfect vehicle and the right lease or finance plan. Our commitment continues long after the sale with expert maintenance, genuine Cadillac parts, and white-glove service designed to protect your vehicle’s performance, safety, and long-term value. Why Houston Drivers Choose Big Star Cadillac: -Large selection of new and Cadillac Certified Pre-Owned Vehicles -Up-front, transparent pricing -Cadillac To Your Door concierge delivery and service -Beautiful, State-of-the-art Sales & Service Facility -Cadillac Mobile Service+ -Competitive lease and finance offers -Factory-trained service technicians -Convenient location on Gulf Freeway, just 2 minutes south of Beltway 8 VISIT BIG STAR CADILLAC IN HOUSTON Conveniently located in Clear Lake, Big Star Cadillac proudly serves Houston and surrounding communities with a modern luxury automotive experience centered on honesty, convenience, and exceptional customer care. Discover why more Houston drivers choose Big Star Cadillac for transparent pricing, premium service, and Cadillac luxury delivered right to their door.
Contact Dealership

18100 Gulf Freeway, Building B

Friendswood, TX

77546

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Showing 3,501 reviews

April 12, 2024

Angelika Felix, Ainsley/Svc, J Rodabaugh M Pierce Stunning Team Cream of the Crop! Johnson’s More

by emjljj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mujica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J Rodabaugh, zzAngelika zzFelix
Apr 12, 2024 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

April 12, 2024

It was a great experience. They got me in and out really quick, nice professional environment a great inventory and selection of vehicle. More

by BERNARDBAILEYIII
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Paniagua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

April 08, 2024

Jeff gives excellent customer service. I can rely on him to take care of my issues. More

by JGIERSPECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzJeff zzDial
Apr 08, 2024 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

April 08, 2024

Excellent service good response and good customer service after service wash clean vehicle . Shuttle service on time More

by M.MAHENDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzKarah zzGonzales
Apr 08, 2024 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

April 07, 2024

Excellent customer service received from sales to finance through my entire leasing transaction. Especially appreciate the personal walk through of all my vehicle’s features. More

by Evonne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iriam Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cyron Mayo, 5 star service
Apr 08, 2024 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

April 07, 2024

My 2024 Lyriq had been on order for 18 months and still no sign of when it was coming in!!! There was a model that came in at Big Star just like the one I ordered. I called about it and talked to Frederic More

by Linda W
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Keith Mujica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzFrederick zzMcGrew
Apr 08, 2024 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

April 06, 2024

Ainsley helped us and we appreciate her good customer service. We were treated fairly and quickly and I appreciate her attentiveness to details. More

by LCINCO2107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

April 06, 2024

Good customer service and helpful in all areas dealing with the car buying experience, thanks. More

by tahonh81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iriam Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzAngelika zzFelix
Apr 08, 2024 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

April 05, 2024

Karah has been my point of contact for service on my cars, she all ways kept me informed on the status of my cars while maintenance is being performed. For me, Karah has always been easy to communicate More

by tagriffin5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzKarah zzGonzales
Apr 05, 2024 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

Apr 05, 2024 -

tagriffin5 responded

Thank you

April 04, 2024

Bobby is always very helpful. He responds quickly to all of my concerns. I always have an excellent experience at Big Star. More

by BWHITING
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

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