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Big Star Cadillac
Friendswood, TX
2,996 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,996 reviews
April 15, 2023
Great service work hard on getting the job done. Made the whole process very easy Made the whole process very easy More
by weeda1980
April 11, 2023
The process of getting into a car is always a pleasurable experience. It’s made easy and I am always treated with VIP service. experience. It’s made easy and I am always treated with VIP service. More
by Mona Jimenez
Employees Worked With
Other Employees :
zzSteve zzJasso, zzFrederick zzMcGrew
April 10, 2023
Very easy to work with and very willing to take the time with our questions with our questions More
by Dave
Employees Worked With
April 05, 2023
Good experience would be back All the people are friendly execept one fiancé guy he is rude friendly execept one fiancé guy he is rude More
by bturpeau37
Employees Worked With
Other Employees :
zzSteve zzJasso
April 02, 2023
We worked with daisy! She was very helpful picking out our new purchase! We love the car! She Also wasn't pushy like all the rest of the dealerships are! Great work Daisy She was very helpful picking out our new purchase! We love the car! She Also wasn't pushy like all the rest of the dealerships are! Great work Daisy More
by Charger jones
Employees Worked With
April 01, 2023
I recently had the pleasure of working with Mark to purchase a new car, and I can't recommend him enough! He was incredibly helpful and responsive throughout the entire process, and made the experience purchase a new car, and I can't recommend him enough! He was incredibly helpful and responsive throughout the entire process, and made the experience smooth and stress-free. Mark was always quick to respond to my questions and concerns, and he worked hard to get me the best deal possible. His customer service skills are exceptional, and I truly felt like he had my best interests at heart. Overall, I had an excellent experience buying a car with Mark, and I would highly recommend him to anyone in the market for a new vehicle. Thank you, Mark, for making this such a positive experience! More
by Casey A
March 31, 2023
Steve was super knowledgeable and transparent regarding the vehicle he was showing. My only regret was that the vehicle he showed couldn't be purchased today the vehicle he was showing. My only regret was that the vehicle he showed couldn't be purchased today More
by Bryan
Employees Worked With
zzSteve zzJasso
March 30, 2023
When my husband and I arrived at Big Star Cadillac we meet Ms. Wiem Head, who made us feel like we were friends of hers. She is very professional and she provided great customer service. She's the reas meet Ms. Wiem Head, who made us feel like we were friends of hers. She is very professional and she provided great customer service. She's the reason we purchased our SUV. She made purchasing our SUV an easy process. So, if someone is reading this review and is looking for the best sale person at Big Star Cadillac, please see Ms. Wiem Head. Thank you! Mary Bean More
by cbean9002
