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Big Star Cadillac
Friendswood, TX
3,043 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,043 reviews
January 14, 2023
Excellent, customer service and excellent sales representative, Aimii Gulli pays incredible attention to detail. EXCELLENT! representative, Aimii Gulli pays incredible attention to detail. EXCELLENT! More
by emilianwhite
January 14, 2023
Purchased two Escalades and the process was fantastic. Special thanks to Amelia Gulli for all her patience. Special thanks to Amelia Gulli for all her patience. More
by Don
Employees Worked With
January 12, 2023
The worst experience i've ever had with a service department. They took 14 days to make the repairs. No communication with the service advisor. He was always unavailable & did not return calls department. They took 14 days to make the repairs. No communication with the service advisor. He was always unavailable & did not return calls More
by Baldheadedfatboy
January 10, 2023
My 2020 ct5 under warranty has a lumbar and lateral panel malfunction parts on order. Left a detailed message for Mike Pierce with no response.... Poor customer service from him. malfunction parts on order. Left a detailed message for Mike Pierce with no response.... Poor customer service from him. More
by bencaroccio
Employees Worked With
January 09, 2023
Amazing Service. Quick and reliable service. Good communication through out the process. Very happy with service Quick and reliable service. Good communication through out the process. Very happy with service More
by Omeir
Employees Worked With
Tausif Shah, zzJason zzWilson, zzJeff zzDial
January 06, 2023
Met every one of my requests of what I was looking for in a vehicle. a vehicle. More
by Lifeisgrrreat85
January 04, 2023
Amie is awesome! The process was very easy! Customer service is great! Would recommend this dealership. My next purchase will be with Amie!! The process was very easy! Customer service is great! Would recommend this dealership. My next purchase will be with Amie!! More
by Topathlete2012
January 04, 2023
She made buying my car very simple! Quick responses to all my questions. I always dread buying a car because dealers make it so complicated. This was pain free!! A first time when b Quick responses to all my questions. I always dread buying a car because dealers make it so complicated. This was pain free!! A first time when buying a car that was a pleasure. I will buy my next car from her. More
by katy.whitt
Employees Worked With
January 03, 2023
We had a pleasant experience buying a new car thanks to David Bukrinsky. He made transaction very smooth. We will definitely recommend to our friends. David Bukrinsky. He made transaction very smooth. We will definitely recommend to our friends. More
by Jeanette.harris12
