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Big Star Cadillac

Friendswood, TX

4.7
2,987 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Contact Dealership

18100 Gulf Freeway, Building B

Friendswood, TX

77546

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Showing 2,987 reviews

October 12, 2022

Mrs. Head is very thorough and will help you as much as she can. Great customer service. An asset to the dealership. More

by lrmcbrd34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wiem Head
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Big Star Cadillac responded

Thank you, we appreciate your kind words!

October 12, 2022

Good customer service and sales team had good experience with the team there thanks to everyone More

by Nando91hernandez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wiem Head
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Nando91hernandez responded

Thank you

October 09, 2022

George was great. Very professional and at no point did we feel pressured. I would recommend George to anyone even though we ended up not purchasing a vehicle. The More

by Matt.22.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben Cauton
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Big Star Cadillac responded

Thank you for your review and your kind words about George! Sorry to hear that your were dissapointed that we would not sell you the CTS-V below market price. I hope you find the right vehicle that fits your needs and budget. Mike Pierce, General Manager, mpierce@bigstarcadillac.com

Oct 10, 2022 -

Matt.22. responded

Lol “Below market price” just curious where you are pulling your “Market price” value from?

Oct 10, 2022 -

Big Star Cadillac responded

We have every confidence with how we price our vehicles to market. I would be happy to discuss with you directly. Please reach out to me at mpierce@bigstarcadillac.com. Mike Pierce, General Manager.

October 08, 2022

Angelika was great, I choose s car within 20 minutes of arriving 😊 She answered all my questions and made my experience super nice and easy. More

by Yuri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
zzAngelika zzFelix
Oct 10, 2022 -

Big Star Cadillac responded

Thank you, Yuri, we appreciate you!

October 07, 2022

We love the new Escalade! We took a few test drives, and once we decided, the buying process was fast & easy! Everyone was very helpful & polite! More

by AT
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angela Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mujica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzAngelika zzFelix
Oct 07, 2022 -

Big Star Cadillac responded

Thank you, we appreciate you!

October 06, 2022

His the best guy in the dealer with the manager too, I’m Edwin Martinez and I like how he work, he need the best pay in the dealer, thank you so much for everything STEVE JASSO!! God bless you!! More

by edwindavid94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iriam Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzSteve zzJasso
Oct 07, 2022 -

Big Star Cadillac responded

Thank you, we appreciate you!

October 05, 2022

Zulfi was an awesome associate! Very helpful with my purchase of 2023 CT5. Thanks for your help-go see his More

by barbara0831
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zulfiqar Choudhry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iriam Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Big Star Cadillac responded

Thank you, we appreciate you!

October 04, 2022

They greeted me with friendly faces and great attention. The waiting area was clean and so were the bathrooms. More

by tlfinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
zzIsaac zzGarza
Oct 04, 2022 -

Big Star Cadillac responded

Thank you for your business and review!

October 04, 2022

Been a customers for 7 years and always had a pleasant experience!!!!.. Jeff and Bobby and great in the service department!!!.. they make me feel like one of the family every time !!! More

by Eric.mathews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzJeff zzDial
Oct 04, 2022 -

Big Star Cadillac responded

Thank you, Eric, we appreciate you!

October 01, 2022

One of the best Salesperson I’ve ever dealt with. Daisy always gets the job done so professionally . She listens to everything from color all the way to every detail. That includes what options your More

by quinn.robert
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daisy Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Big Star Cadillac responded

Thank you, Robert, we are honored!

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