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Big Star Cadillac
Friendswood, TX
2,991 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,991 reviews
August 31, 2022
The whole buying experience from Big Star Cadillac was awesome. It was a pleasure from start to finish and my sales person Angelika was amazing! awesome. It was a pleasure from start to finish and my sales person Angelika was amazing! More
by Gtaylor
Employees Worked With
zzAngelika zzFelix
August 30, 2022
Awesome service from Mark. Made the process so smooth. Hassle free in and out in no time. Made the process so smooth. Hassle free in and out in no time. More
by efrainrdz11
Employees Worked With
August 30, 2022
Everything was great on second day Victor never Send pictures until another sales person had to tell him And that was the only problem. pictures until another sales person had to tell him And that was the only problem. More
by lopez_frank52
August 29, 2022
Very knowledgeable, she knew exactly what we wanted and worked with us until we walked away happy worked with us until we walked away happy More
by Rowebster2
Employees Worked With
August 29, 2022
Daisy did an amazing job with this entire process. From the moment I sent the request for more information online, to placing my preorder for the vehicle, and negotiating the price of vehicle once it From the moment I sent the request for more information online, to placing my preorder for the vehicle, and negotiating the price of vehicle once it arrived was a very easy and efficient process. She communicated every part of the process effectively and made sure that I was aware of what was going on. I really appreciated Daisy and Big Star for honoring the quoted price and not adding on a lot of fees. I highly recommend purchasing a vehicle for Daisy at Big Star Cadillac. More
by DP
August 27, 2022
The dealership was nice and clean and the breakroom was great with coffee, water and snacks. Would recommend this dealership to other people. great with coffee, water and snacks. Would recommend this dealership to other people. More
by Cbailey
Employees Worked With
Other Employees :
zzJeremy zzRodabaugh, zzIsaac zzGarza, zzAngelika zzFelix
August 26, 2022
George Castillo was a great knowledgeable salesman that kept me very updated even after the sale. I would recommend George for any new or used car needs. Great dealership experience with what seems kept me very updated even after the sale. I would recommend George for any new or used car needs. Great dealership experience with what seems to be genuinely nice people. They make sure that you are serviced as soon as you walk in. Their inventory was greater than other dealerships I visited. Thanks Big Star. More
by DBerry
August 26, 2022
My experience with Chris was great! He walked me through the process of purchasing as I am a 1st time buyer and I got to say he is the real deal.! Even after the process was finished he He walked me through the process of purchasing as I am a 1st time buyer and I got to say he is the real deal.! Even after the process was finished he still goes out his way to reach out to me and answer all of my questions. I will definitely recommend people to him personally. More
by MikeReyesJr
Employees Worked With
August 25, 2022
Great customer service. Everyone is always asking if we need help. Always have a smile very polite. Very clean,very welcoming. Everyone is always asking if we need help. Always have a smile very polite. Very clean,very welcoming. More
by Vsalmon71
August 23, 2022
Daisy was great with us. She was friendly and asked what we were looking for. She explained everything to detail. She made the purchase process easy and quick. She was friendly and asked what we were looking for. She explained everything to detail. She made the purchase process easy and quick. More
by Eva150928
Employees Worked With
