Big Star Cadillac

Great timely service I would recommend Ron Carter Cadillac to anyone. They provide fast and friendly service. Very satisfied with my purchase here with Mark! He took good I would recommend Ron Carter Cadillac to anyone. They provide fast and friendly service. Very satisfied with my purchase here with Mark! He took good care of me. More

First class operation I want to strongly recommend Ron Carter Caddillac in Friendswood. Ever Since the first moment I walked in their doors and greeted by Mark Marucio to I want to strongly recommend Ron Carter Caddillac in Friendswood. Ever Since the first moment I walked in their doors and greeted by Mark Marucio to find my 2015 Escalde I have been given "The Red Carpet Treatment." Mark not only answered all my questions that I had on my initial visit and purchase of the vehicle. He has continued to answer any and all questions or concerns I have had after the sale. I would strongly recommend anyone in the market for a luxury suv to go to Ron Carter Caddilac in Friendswood and ask for Mark Marucio you won't be disappointed. " More

A-1 Service This dealership went above and beyond to meet my needs . I got the exact truck I wanted , they drove out of state to get it , and beat the deal I was This dealership went above and beyond to meet my needs . I got the exact truck I wanted , they drove out of state to get it , and beat the deal I was offered from a competitor . I even drove a loaner until mine arrived . Talk about service , my sales manager was also courteous and informative . Very knowledgable about his product . I'll only do business with this dealership , even though they are an hour away ! More

Mark Mauricio is the person to see! I purchased a new Cadillac and I loved it so much I purchased another one later. Mark helped me with both purchases. His customer service skills are I purchased a new Cadillac and I loved it so much I purchased another one later. Mark helped me with both purchases. His customer service skills are excellent! More

2015 escalade I was very pleased with my purchase but even happier with my shirt. I would defiantly recommend Mark to my friends and family. He made me feel like fa I was very pleased with my purchase but even happier with my shirt. I would defiantly recommend Mark to my friends and family. He made me feel like family. Thanks again Mark! More

Great Sales Man Gorge by far is the best sales man, he was so helpful and kind. He had all our documents done when we arrived to the dealership, the process was so qu Gorge by far is the best sales man, he was so helpful and kind. He had all our documents done when we arrived to the dealership, the process was so quick and simple. More

Strait Forward Dealership They gave us there best price the first time in the dealership, very close to the price quoted through email. It was better than any of their competit They gave us there best price the first time in the dealership, very close to the price quoted through email. It was better than any of their competitors and no hassles. They worked hard to get us the vehicle we wanted with the features we desired and did meet all of them. We bought my wife a SRX and we will be going back to this dealer in a year when I need a new Cadillac. Would recommend them. More

Salesman Aims to Please Our salesman George Clark was extremely helpful. He had all paperwork completed prior to our arrival. This was the third new Cadillac he had sold us Our salesman George Clark was extremely helpful. He had all paperwork completed prior to our arrival. This was the third new Cadillac he had sold us and we knew exactly what to expect. He took all the time my wife needed to explain the functions of her new vehicle and we appreciated it very much. We highly recommend George and Ron Cater to all our friends. More

Dishonesty!! If there is a negative 5 stars, that what I would give to Ron Carter ( Internet Sale manager Jimmy Mauricio and Salesman Louie, didn't get his last na If there is a negative 5 stars, that what I would give to Ron Carter ( Internet Sale manager Jimmy Mauricio and Salesman Louie, didn't get his last name) 9:00 AM this morning, contacted dealership with intent to purchase a 2015 Escalade ESV RWD LUXURY package with REAR DVD entertainment Listed 82,995 In-stock. Jimmy confirmed that car is in stock and go ahead and come in to work out the details. I wanted a 2nd tow bench instead of bucket seats Upon negotiation, sale price $76,500 plus my trade in at 18k. Told them deal is good. Then they came back and said they cannot locate the car and said I would have to wait 2 weeks to get the bench. I said ok that's fine. (After 2 hrs wait) Then they asked if I would like the one without the bench seat, I would get it TODAY. talked to my wife and we agree to go without the bench and ask to see that vehicle with the bucket seats. They said they would have to go get it at another lot, cleaned up, Deliver it to my house TONIGHT BY 9PM. Where I can inspect the car and sign all the paperworks. SOUND TOO GOOD TO BE TRUE?!!!! Sale guy swear on his mother that he would bring it to me Tonight. Called him at 8PM, gave me a run around then texted me( don't have the nerve to call me) said they don't have the car and if he can call me when it arrived. DONOT SHOP FROM RON CARTER AS THEY DONT WANT TO SELL 80,000 dollars car to a BUYING CUSTOMER. WASTED MY WHOLE DAY AND LOOKED ME IN THE EYES AND LIED. THEY MADE CAR SALESMAN LOOKED BAD!!!! More

How Easy My Purchase Went Through I went to a couple of Cadillac dealerships in Houston, but Ron Carter Cadillac has the most professional sale/managers and treat customers with respec I went to a couple of Cadillac dealerships in Houston, but Ron Carter Cadillac has the most professional sale/managers and treat customers with respects. You treated us with kindness and understanding, but most of all, with the utmost patience. I just wanted to write and personally "Thank You" for the excellent service you gave us and for sure I will recommend friends and family to buy car(s) from your dealer. More