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Big Star Cadillac
Friendswood, TX
3,052 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,052 reviews
January 31, 2025
Bought my second Cadillac from Jason. We made a deal & I was to get money back. I had a clear title & I downsized thus the refund: Misunderstanding with the finance department them thinki We made a deal & I was to get money back. I had a clear title & I downsized thus the refund: Misunderstanding with the finance department them thinking I wanted extras that would negate my agreed upon refund. The whole point in trading down was to get a smaller car and money back. Went back today & finance mgr. corrected the misunderstanding. Hopefully I will get my refund first part of the week considering I was promised it today by Jason. Everything is satisfactory now. If & when I trade in my 2025 I will most definitely deal with Jason again. More
by TW0DOXYS
Verified CustomerEmployees Worked With
January 31, 2025
The purchase process was hassle free! Great salesman and delivery specialist. Would highly recommend Big Star Cadillac. Great salesman and delivery specialist. Would highly recommend Big Star Cadillac. More
by KAREN.OCHOA
January 31, 2025
Bobby is a great service advisor! He is always kind and is pleasant to work with. He is always kind and is pleasant to work with. More
by Anita
January 31, 2025
I did not have much interaction with him. Did you take away text notifications? I didn't receive them. Did you take away text notifications? I didn't receive them. More
by MLYNNLONERGAN
January 30, 2025
Bobby always provides great costumer service and explains service being provided. The new facility is very clean and has plenty of space. service being provided. The new facility is very clean and has plenty of space. More
by rAndre713
Employees Worked With
January 30, 2025
Always ready to help. Treats me like a long time customer, even though I am a first time Cadillac owner. Very responsive. Treats me like a long time customer, even though I am a first time Cadillac owner. Very responsive. More
by rgrhouston
Employees Worked With
January 30, 2025
Professionalism at its best! Made a great decision working with this company. I will be recommending to friends and family! Made a great decision working with this company. I will be recommending to friends and family! More
by MikeReyesJr
January 30, 2025
Mario went above and beyond to make us happy with our purchase. Everything was so easy. Thank you!! purchase. Everything was so easy. Thank you!! More
by Nikki Keith
Employees Worked With
January 30, 2025
Cristian provided top notch service. Smooth buying process and took care of all my needs Smooth buying process and took care of all my needs More
by JASONMINIEL
January 30, 2025
I just wanted to take a moment to sincerely thanks Zulfiqar for the outstanding service you provided during my car purchase. Your professionalism, knowledge, and patience made the entire process smoot Zulfiqar for the outstanding service you provided during my car purchase. Your professionalism, knowledge, and patience made the entire process smooth and enjoyable. More
by Noshin
Employees Worked With
