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Big Star Cadillac
Friendswood, TX
3,179 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,179 reviews
October 18, 2025
My car was ready the next. Fast service. I love that. Bobby Miller is my representative. Fast service. I love that. Bobby Miller is my representative. More
by sheilabookman
Verified CustomerEmployees Worked With
October 18, 2025
I showed up thinking I just wanted to test drive something, and Cristian took the time to walk me through a couple of models, pointed out features I’d never considered (who knew the 360-camera would something, and Cristian took the time to walk me through a couple of models, pointed out features I’d never considered (who knew the 360-camera would make a difference!), and never made me feel rushed or pushed into anything. By the end, I felt confident about my choice and left with a smile. Definitely would ask for Cristian if you’re shopping there. More
by Bgarza.9568
Employees Worked With
October 18, 2025
I had an incredible experience buying my car from Cristian! The entire process was smooth, honest, and stress-free. The car was exactly as described — clean, well-maintained, and in perfect condition Cristian! The entire process was smooth, honest, and stress-free. The car was exactly as described — clean, well-maintained, and in perfect condition. They were super friendly, patient, and answered all my questions without any pressure. I really appreciated their transparency and professionalism from start to finish. I’d definitely recommend them to anyone looking for a reliable vehicle and a trustworthy seller. Thank you for making the car-buying process so easy! 🚗💨 More
by Giselle
Employees Worked With
October 18, 2025
Very disappointed with my 2022 Cadillac Escalade — constant software glitches, unreliable navigation, and poor dealer support. Not worth the luxury price for all these issues. Replaced engine at 20 constant software glitches, unreliable navigation, and poor dealer support. Not worth the luxury price for all these issues. Replaced engine at 20k, still having problems, took it to the dealership more than 20 times. More
by zuhair01
October 17, 2025
Excellent customer service with exceptional attention to detail for the customer. They make you feel like family! detail for the customer. They make you feel like family! More
by emilianwhite
Employees Worked With
Other Employees :
Chris Premont
October 17, 2025
I love my car and getting the car was a breeze. Coming in for my first oil change was smooth as well. The only thing I'd suggest is to find a way to upgrade the experience while waiting at the deal Coming in for my first oil change was smooth as well. The only thing I'd suggest is to find a way to upgrade the experience while waiting at the dealership. When you buy a Cadillac, you are buying into the brand as well...luxury. The creme de la creme, but my experience was the same as when I bought my car from CarMax More
by micamurray
Employees Worked With
I don't recall
October 16, 2025
George Castillo was very responsive and easy to work with. The team took great care of me as I drove from Michigan to complete my vehicle purchase. with. The team took great care of me as I drove from Michigan to complete my vehicle purchase. More
by Bobby Jefferson
October 16, 2025
Had to talk to Lee to get my car taken care of properly. He provides great customer service and remembered what happened at last service He provides great customer service and remembered what happened at last service More
by DMO39MOORE
Employees Worked With
October 15, 2025
Great customer service very helpful thank you very much Amazing work and speedy process Thanks Amazing work and speedy process Thanks More
by mariaj8789
October 14, 2025
Big Star Cadillac has excellent staff and the customer service is top tier. Compared to other dealerships we have visited, Big Star is the best hands down. David is an excellent salesman. He was attentive service is top tier. Compared to other dealerships we have visited, Big Star is the best hands down. David is an excellent salesman. He was attentive and he valued our wants and needs. Down to Angela Davis the finance manager, everyone was exceptional. Dami took the time to explain the vehicle features and this was never offered to us at other locations. I will definitely send others to Big Star. More
by lyssa_allen
