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Big Star Cadillac
Friendswood, TX
3,368 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,368 reviews
January 18, 2026
Excellent customer service and knowledge of my situation. A very friendly experience. Bobby Miller is excellent! A very friendly experience. Bobby Miller is excellent! More
by emilianwhite
Verified Customer
January 18, 2026
Our experience was amazing, smooth and stress free. Aimee is always my go to person. We went in not knowing what we wanted but to see our options and she found us the perfect fit at the right price. Be Aimee is always my go to person. We went in not knowing what we wanted but to see our options and she found us the perfect fit at the right price. Best dealership ever! Lifelong customer here! More
by HEATHER.MAHON
January 17, 2026
Blanca Báez was amazing from the very first phone call we had. In our first call I told her exactly which Escalade I wanted and she went above and beyond to get it for me. She remained in constant communicat had. In our first call I told her exactly which Escalade I wanted and she went above and beyond to get it for me. She remained in constant communication with my throughout the entire process and made delivered the vehicle to my driveway on short notice. Blanca is a rockstar and I’ll refer her to any of my network because they will be in amazing hands. More
by Eddie Bello
Employees Worked With
January 16, 2026
Poor communication No call text various times no response on status of our vehicle Not a great experience on status of our vehicle Not a great experience More
by nancy.2
January 16, 2026
Fantastic service Found exactly what I was looking for, and right away. Handled all the details seamlessly and right away. Handled all the details seamlessly More
by CMJENA
January 15, 2026
Excellent and fast service and everyone are very was very friendly thank good service and friendly thank good service and More
by mariamcevilly
January 15, 2026
Check-in and Check-out was seamless; however the wait was longer than I expected. I would have assumed making an appointment would have reduced the turnover time. longer than I expected. I would have assumed making an appointment would have reduced the turnover time. More
by Crodnl1208
Employees Worked With
Ben Juarez
January 15, 2026
The staff and Ben in service department were professional and helpful. Thank you for going the extra mile and getting me back on the road. and helpful. Thank you for going the extra mile and getting me back on the road. More
by khara.mason
January 15, 2026
José always does an excellent job of keeping me informed throughout the service appointment process. No surprises and goes above what is expected. Another great experience with him and Star Cadillac! 👍 throughout the service appointment process. No surprises and goes above what is expected. Another great experience with him and Star Cadillac! 👍 More
by RDHARRIS55
