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Big Star Cadillac
Friendswood, TX
3,062 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,062 reviews
June 13, 2025
Great attitude. Nice personalities from everyone. Excellent service provided within an exceptional timeframe. Thank you! Nice personalities from everyone. Excellent service provided within an exceptional timeframe. Thank you! More
by LETITIACLAY
Verified CustomerEmployees Worked With
June 13, 2025
I wouldn’t take my car anywhere else! Bobby is like an old friend now. He always takes care of us… above and beyond! ⭐️⭐️⭐️⭐️⭐️ Bobby is like an old friend now. He always takes care of us… above and beyond! ⭐️⭐️⭐️⭐️⭐️ More
by michele
Employees Worked With
June 12, 2025
Always thorough, accommodating great manners and respect to customers Arrange for rides and good follow ip to customers Arrange for rides and good follow ip More
by HPHANDS
Employees Worked With
June 12, 2025
I Highly Recommend Blanca Baez ! She Really Took Good Care Of Us With Purchasing , She Really Made The Whole Process Smooth And Stress-Free I Am Very Pleased At How She Went Abov She Really Took Good Care Of Us With Purchasing , She Really Made The Whole Process Smooth And Stress-Free I Am Very Pleased At How She Went Above And Beyond And With Her Professionalism Really Made This A Wonderful Experience. THANK YOU SO MUCH BLANCA ! More
by Columba
Employees Worked With
June 12, 2025
Ainsley in the service department is beyond exceptional, easy to work with and Daniel is amazing as well… Great service every time! easy to work with and Daniel is amazing as well… Great service every time! More
by LCPBOOKING
June 11, 2025
The dealership was set up very nice which made it easy to see all of the options side by side. Blanca was very helpful. She made me feel comfortable. She gave me all of the options and we found the exact one see all of the options side by side. Blanca was very helpful. She made me feel comfortable. She gave me all of the options and we found the exact one that I wanted. More
by Christina
Employees Worked With
June 10, 2025
Easy to deal with and courteous people around. Glad chose this dealership for purchase of my car. Glad chose this dealership for purchase of my car. More
by kkmoza
June 10, 2025
Matthew provided excellent services from the moment we sent. We went through details of what I like and set out to get it. Got my 2025 Cadillac! sent. We went through details of what I like and set out to get it. Got my 2025 Cadillac! More
by cangal
Employees Worked With
June 09, 2025
Big Star Cadillac is amazing! ! The customer service is superb! Thank you Daisy Gutierrez for making all my dreams come true!!! 10 stars ⭐️ ! The customer service is superb! Thank you Daisy Gutierrez for making all my dreams come true!!! 10 stars ⭐️ More
by Sharnnetta
Employees Worked With
June 08, 2025
I purchased a 2020 Cadillac CT5 13 months ago and have taken it back 3 times for oil changes. i also had a few times when the check engine light came on for a couple of different reasons. each time the is taken it back 3 times for oil changes. i also had a few times when the check engine light came on for a couple of different reasons. each time the issue was resolved. The last time the service technician noticed oil seeping from the rear sill and i was informed. Isaiah let me know and scheduled me to bring the car back so this could be resolved. More
by scaffoldgod12
