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Big Star Cadillac
Friendswood, TX
3,091 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,092 reviews
July 07, 2025
The level of service I received at Big Star Cadillac was exceptional and exceeded my expectations. The way they communicate regarding the work detail was amazing. exceptional and exceeded my expectations. The way they communicate regarding the work detail was amazing. More
by SWHITFIELD2012
Verified CustomerEmployees Worked With
July 03, 2025
Very professional, easy to get in and out, always keeps me up to date on the status of my vehicle when being serviced. I recommend this dealership to everyone. This is my 3rd Cadillac. I’m a very happy cus me up to date on the status of my vehicle when being serviced. I recommend this dealership to everyone. This is my 3rd Cadillac. I’m a very happy customer. More
by savannah_denisebaker
Employees Worked With
June 30, 2025
Isaiah made the process smooth. Isaiah me updated with the process and information.Great person to work and talk with Isaiah me updated with the process and information.Great person to work and talk with More
by GUAJARJE
June 30, 2025
Bobby went above and beyond. I can’t say enough about how kind he was. I needed someone with compassion as we navigated this. His communication was remarkable and he was so helpf I can’t say enough about how kind he was. I needed someone with compassion as we navigated this. His communication was remarkable and he was so helpful. More
by ashleyolive09
Employees Worked With
June 30, 2025
I have tried to get my car fixed on multiple occasions, and it was returned to me in poor condition with the same problems present. I can understand the first and second maybe a third time for a difficult and it was returned to me in poor condition with the same problems present. I can understand the first and second maybe a third time for a difficult problem, but my experience was less than satisfactory. Communication regarding the status of my car Would be more than a week between updates and this is hard to understand. When I receive my car, it appeared to still be dismantled. The windshield had oil where the mechanic worked in its vicinity and trash was left in the backseat. Multiple screws were left missing in the engine compartment, hood latch not properly secured and this was not addressed after Making it apparent. There is much to improve on at Big Star. More
by DKBOYER2000
June 29, 2025
Excellent service! Service advisor was great and very helpful. The repair was done in a timely manner. Service advisor was great and very helpful. The repair was done in a timely manner. More
by Jqmart18
Employees Worked With
June 29, 2025
Great sales guy. Honest and communicated well. Got me a good deal on the car I wanted. Everything went smooth. Honest and communicated well. Got me a good deal on the car I wanted. Everything went smooth. More
by chris_2797
June 29, 2025
I've always had good experiences with the service department at Big Star.My service rep keeps me informed department at Big Star.My service rep keeps me informed More
by Redfish
Employees Worked With
June 27, 2025
Big Star Cadillac has helped me with my last 2 Cadillac purchases and I am very satisfied and would recommend Big Star to any of my friends or family. purchases and I am very satisfied and would recommend Big Star to any of my friends or family. More
by b7443096
Employees Worked With
June 26, 2025
We are repeat customers of Lisa and this Cadillac dealer. It’s over an hour away from where we live but well worth the drive. Bring them any deal and they will beat it and more. Overall great customer servic It’s over an hour away from where we live but well worth the drive. Bring them any deal and they will beat it and more. Overall great customer service and the buying process was very speedy. More
by TXB1422
