Big Star Cadillac

I was shopping for luxury vehicles at BMW, Porsche, Genesis, and Mercedes and was disappointed and left feeling that a luxury badge doesn’t mean luxury service. That was until I met Mark Mauricio at Bi Genesis, and Mercedes and was disappointed and left feeling that a luxury badge doesn’t mean luxury service. That was until I met Mark Mauricio at Big Star Cadillac. He was no-nonsense, no games, and no pressure. He easily took my custom build order with no fuss. I was literally done in 10 minutes. After a while I changed my mind and wanted a model in the showroom. Mark was flexible and there to help provide info. When I went home to think about things I texted Mark with questions. He always responded quickly and with detailed pictures. I knew this was the car, and this was the guy. I took my wife to see the car and he gave us the space we needed to talk privately without being overbearing. The deal was fair, transparent, and quick. After the sale there were a few unexpected mechanical hiccups with the car and Mark was there to take of me, interface with service, and ensured I had another car to drive. He could have abandoned me after the sale but he didn’t. So if you’re wanting a luxury experience, a communicative salesperson that respects your time, a fair deal, and service after the sale, then Mark Mauricio can be your guy too. More

I’ve been a Cadillac owner for years and have used Bobby Miller as a service advisor many times. He is always professional, informative, and see’s that my experience at the dealership goes smoothly. If you Miller as a service advisor many times. He is always professional, informative, and see’s that my experience at the dealership goes smoothly. If you need your Cadillac serviced or repaired, do yourself a favor and call Bobby Miller at Big Star Cadillac. You won’t be disappointed. Thanks Big Star and thank you Bobby Miller! More

When another dealership wouldn’t help fix my truck, Jose and big star Cadillac took my truck in and fixed it no problem. Jose was very helpful and will be bringing my truck back for any future service. and big star Cadillac took my truck in and fixed it no problem. Jose was very helpful and will be bringing my truck back for any future service. More

Ainsley is Awesome she always makes sure the car is finished on time and sets up pick up and delivery I would highly recommend Ainsley. finished on time and sets up pick up and delivery I would highly recommend Ainsley. More

I found the vehicle I wanted online and reached out. A salesman reached out and we had positive communication back and forth without issue. We set something up, I came in and was out of the dealership i A salesman reached out and we had positive communication back and forth without issue. We set something up, I came in and was out of the dealership in less than 2 hours with my truck. Quick, fast, and friendly. More

I absolutely love working with Ben Juarez! He really explains everything to me and takes really good care of my vehicle. He really explains everything to me and takes really good care of my vehicle. More

⭐️⭐️⭐️⭐️⭐️ George at Big Star Cadillac made buying a car from out of state feel suspiciously easy. Like… “am I missing something?” easy. Spoiler alert: I wasn’t. From day one, the communication was rock- from out of state feel suspiciously easy. Like… “am I missing something?” easy. Spoiler alert: I wasn’t. From day one, the communication was rock-solid—fast responses, clear answers, zero fluff. No pressure, no runaround, no dealership gymnastics. They had the exact vehicle I wanted, handled the details like pros, and somehow turned what’s usually a stressful process into a smooth, stress-free ride. If you’re shopping for a vehicle in Texas and want great service without the headache, the grey hairs, or the urge to scream into the void—George is your guy. I’ll be recommending him to anyone who asks… and probably a few people who don’t. Much appreciated, Cody (Denver) More

Great experience working with George! He was knowledgeable, professional, and never pushy. Looking for a great car-buying experience, highly recommend George. He was knowledgeable, professional, and never pushy. Looking for a great car-buying experience, highly recommend George. More

Everyone in the dealership is kind and very helpful. Didn’t wait to get my car worked on. Didn’t wait to get my car worked on. More

Mr. Lee Velazquez was very good at communicating to me the progress of my vehicle and was very knowledgeable. the progress of my vehicle and was very knowledgeable. More