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Big Star Cadillac
Friendswood, TX
3,215 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,215 reviews
November 02, 2025
Excellent service agent and always willing to help and acomódate all your needs. Dealership is always very conscious about your needs. And is willing to help at all times. acomódate all your needs. Dealership is always very conscious about your needs. And is willing to help at all times. More
by Rgarcia25691
Verified CustomerEmployees Worked With
November 02, 2025
Efficient employees , working in a well oiled organization at maximum efficiency. I actually observe the interplay between employees when I am waiting for my car. organization at maximum efficiency. I actually observe the interplay between employees when I am waiting for my car. More
by Steve
Employees Worked With
November 01, 2025
Quality It's was professionally, courtesy service. Loaner car services were appreciated greatly. Quality experience all around Loaner car services were appreciated greatly. Quality experience all around More
by DSCOTT20
November 01, 2025
It was a wonderful place to do business with the people was friendly and really helpful was friendly and really helpful More
by moonierobinson
Employees Worked With
October 30, 2025
Big Star Cadillac is always courteous, professional, and prompt. I can always depend on Ainsley to get my SRX in and out promptly. They have a great concierge service too. prompt. I can always depend on Ainsley to get my SRX in and out promptly. They have a great concierge service too. More
by BLTITCHER
Employees Worked With
October 30, 2025
Great customer service and great communication. I was very impressed with Lees communication kept me informed and the entire staff was so friendly. I was very impressed with Lees communication kept me informed and the entire staff was so friendly. More
by Nicholassandhu
October 29, 2025
Wish I didn’t have to wait 2 hours for an oil change other than that, everything ok other than that, everything ok More
by cel325
Employees Worked With
October 28, 2025
I had never purchased a vehicle from another state, but found one that I wanted at Big Star. Cass worked with me, even answering my questions well after normal business hours, she took close-up pics of th found one that I wanted at Big Star. Cass worked with me, even answering my questions well after normal business hours, she took close-up pics of the areas that I wanted so that I felt perfectly safe buying a vehicle I had not seen. She worked with service to get a couple of minor issues resolved, and in short, was an absolute professional. I could not ask for better treatment. More
by craignelsonhl
October 28, 2025
Lee is excellent to work with. Have never felt misled. He's honest and has been great to work with. Have never felt misled. He's honest and has been great to work with. More
by J.williams0522
October 27, 2025
Loved it Everything was smooth and easy very helpful and super nice very attentive I give it 5 ?? ???????? super nice very attentive I give it 5 ?? ???????? More
by mz.chapa120409
