Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Cadillac
Friendswood, TX
3,037 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,037 reviews
May 25, 2025
Excellent service and my salesman was easy to deal with. Honesty and integrity define Big Star Cadillac. Honesty and integrity define Big Star Cadillac. More
by gregvboyd
Verified CustomerEmployees Worked With
May 25, 2025
Great employees working at this dealership. Excellent service and good customer care. Isaiah is the best providing assistance and guidance during process. Excellent service and good customer care. Isaiah is the best providing assistance and guidance during process. More
by DAGOMENDOZA
May 23, 2025
The service I received at Big Star was truly remarkable, and I highly recommend it to anyone looking for a Cadillac dealership. and I highly recommend it to anyone looking for a Cadillac dealership. More
by rhonda_98
Employees Worked With
May 23, 2025
Chris was awesome with me. I was uncertain & hesitant to make a decision. He was patient and did not pressure me at all. I finally committed & he made sure everything went smoo I was uncertain & hesitant to make a decision. He was patient and did not pressure me at all. I finally committed & he made sure everything went smoothly. I LOVE my car. I was a returning customer so good dealings both times More
by g.sills
May 23, 2025
Blanca is the best , she explained everything and everything i needed to know before my purchase , i still thank her for the good service amd how amazing she is as a sells rep always happy and smilin everything i needed to know before my purchase , i still thank her for the good service amd how amazing she is as a sells rep always happy and smiling 10/10 👍🏽 and angela was the same too very good and honest people More
by treyyvelasquez
May 22, 2025
Mario was honest and did his best to answer my questions. He wasn’t pushy and I trusted him to help me find the best car for my budget. Nice dealership too. He wasn’t pushy and I trusted him to help me find the best car for my budget. Nice dealership too. More
by gregvboyd
Employees Worked With
May 22, 2025
Mark was extremely helpful in leading me to pursuing my dream vehicle. I will def. work with him again! dream vehicle. I will def. work with him again! More
by csfgarnier
Employees Worked With
May 22, 2025
The arrival and the attention to details was great customer service. I purchased my 2024 GMC Denali from Big Star GMC in Baytown and they could learn something from your their customer service. The customer service. I purchased my 2024 GMC Denali from Big Star GMC in Baytown and they could learn something from your their customer service. The customer service at Big Star GMC is the worst I've ever seen and I would never recommend anyone to that dealership. If you sold trucks I would buy one from you all. I'll be coming back to your location to service my 2024 GMC Denali. More
by Fhinojosa
Employees Worked With
May 22, 2025
Ansley goes over and beyond for her customers and I have never had a service rep treat me or take care of me they way she has. never had a service rep treat me or take care of me they way she has. More
by SANDRAMLB
Employees Worked With
May 20, 2025
Matthew was fun, energetic and very knowledgeable about Cadillac services. He had excellent tips to offer. Cadillac services. He had excellent tips to offer. More
by cangal
