Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Cadillac
Friendswood, TX
3,054 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,054 reviews
December 23, 2024
my visit at Big Star cadillac was very pleasant. the staff was very friendly.lee was very helpful.I very much enjoy my visit at Big Star thanks lee. the staff was very friendly.lee was very helpful.I very much enjoy my visit at Big Star thanks lee. More
by LOUIS_WASHINGTON37
Verified CustomerEmployees Worked With
December 23, 2024
Great customer service. Excellent Salesperson. This my 8th purchase and/or lease from Big Star. Excellent Salesperson. This my 8th purchase and/or lease from Big Star. More
by AVONNEM73
December 23, 2024
clean restroom, safe environment, comfortable seating, nice customer service and good service on my car. nice customer service and good service on my car. More
by Dr Jove
Employees Worked With
December 23, 2024
I was treated like a lady and a true costumer. You should be proud of your service and sales team You should be proud of your service and sales team More
by PATTYG1954
December 23, 2024
Ainsley went above and beyond on our behalf with our insurance company. She for sure made a positive impact on us. The whole situation was incredibly stressful, but Ainsley really made us feel like sh insurance company. She for sure made a positive impact on us. The whole situation was incredibly stressful, but Ainsley really made us feel like she had our backs which brought our stress levels down tremendously. More
by OKEEFEDUSTY
Employees Worked With
December 22, 2024
Lee was incredibly helpful and communicated with me the through the entire process! The quality of workmanship was top notch! through the entire process! The quality of workmanship was top notch! More
by BREMERGC
Employees Worked With
December 22, 2024
Absolutely love Bobby! He is the best! Always extremely helpful and professional! Great experience always!!! He is the best! Always extremely helpful and professional! Great experience always!!! More
by CELINESTEIN
Employees Worked With
December 22, 2024
Big Star is a nice place. The staff is very friendly. We were greeted quickly. The car was spotlessly clean. The staff is very friendly. We were greeted quickly. The car was spotlessly clean. More
by Craftingbyknight
December 22, 2024
My experience has been good at this dealership. I am coming from a different location to Big Star because customer service has been amazing! I am coming from a different location to Big Star because customer service has been amazing! More
by VMARTINEZ9192
Employees Worked With
December 22, 2024
The visit was quick and seamless. The staff at Big Star were eager to assist and close the deal without being pushy. The staff at Big Star were eager to assist and close the deal without being pushy. More
by FreddieGreen77
