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Big Star Cadillac
Friendswood, TX
2,991 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,991 reviews
December 08, 2024
Quick and thorough service with excellent communication. Ainsley exceeded my expectations and I appreciate the attention to detail. Having my vehicle washed while service is an unexpected perk. Ainsley exceeded my expectations and I appreciate the attention to detail. Having my vehicle washed while service is an unexpected perk. More
by shannonr.ccp
Verified Customer
December 07, 2024
Excellent communication during my visit . He kept me posted about the status of my vehicle. He kept me posted about the status of my vehicle. More
by LPOATS
Employees Worked With
December 07, 2024
It was a great expirience, I feel me very comfortable and safe with negotiations, thank you! safe with negotiations, thank you! More
by DIEGOGMOLINAP
Employees Worked With
December 07, 2024
The entire team at big star Cadillac was amazing. Fred did an amazing job in getting the truck we wanted and his customer service was second to none! Fred did an amazing job in getting the truck we wanted and his customer service was second to none! More
by jonrval_09
December 07, 2024
This is was my 1st time going to Big Star. Overall great experience! I will definitely be back! Overall great experience! I will definitely be back! More
by tdgco2004
Employees Worked With
December 06, 2024
Ainsley is friendly and provides all the information regarding my recent service or future service my vehicle will need. No surprises, thank you Ainsley!! regarding my recent service or future service my vehicle will need. No surprises, thank you Ainsley!! More
by nancy_77093
December 06, 2024
Clean and friendly staff. Love the new look of the dealership . I got the service one would expect Love the new look of the dealership . I got the service one would expect More
by MARSDEN.PAMELA
Employees Worked With
December 06, 2024
Lee is always so professional and helpful and always communicates on the status of my vehicle. communicates on the status of my vehicle. More
by cdwood
Employees Worked With
December 06, 2024
Glad to have new construction finished. Neat and clean environment. Could be better at counter management. I had to wait a while for my assigned advisor, while others were free. Neat and clean environment. Could be better at counter management. I had to wait a while for my assigned advisor, while others were free. More
by Teri
Employees Worked With
December 04, 2024
This was the shortest wait ever for my car to be serviced. The car is still showing me I need to change the oil and filter. Think the warnings were erased when work done previously! It's okay. I serviced. The car is still showing me I need to change the oil and filter. Think the warnings were erased when work done previously! It's okay. I can do that myself. Everyone always very pleasant at Big Star Cadillac. More
by CMSTELLER
