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Big Star Hyundai
Friendswood, TX
6,694 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,694 reviews
August 31, 2023
Hard to get through to the person I wanted to talk to, but once I did it was all good. Kaleb was great and the service was good . but once I did it was all good. Kaleb was great and the service was good . More
by 2BEACHBUMS
Verified CustomerEmployees Worked With
August 31, 2023
Was great buying experience. Quick and easy. Moe found me the perfect vehicle. Everyone is so friendly. Quick and easy. Moe found me the perfect vehicle. Everyone is so friendly. More
by TMCMUL1016
August 31, 2023
I had a great buying experience at this dealership. Valerie Paniagua was my sales representative and she was great to work with. She answered all questions from start to finish. I highly recommend her Valerie Paniagua was my sales representative and she was great to work with. She answered all questions from start to finish. I highly recommend her if you're shopping for a new car. Also James Teng was awesome and very helpful in the technology of the car and explained in great detail features and set up. More
by SATORRES55
Employees Worked With
Valerie Paniagua, James Teng - 5 Stars, zzRandol zzManjarrez
August 30, 2023
Nick was very helpful and got us a good deal! We absolutely love our new palisade! We absolutely love our new palisade! More
by NICHOLEM
Employees Worked With
August 28, 2023
Knowledgeable & Professional Salesman. friendly knew what we needed Staff we met were very nice. Would highly recommend. friendly knew what we needed Staff we met were very nice. Would highly recommend. More
by ex_valleygirl
August 27, 2023
I have been struggling to get a response to my phone calls and emails by anyone there. When I call and leave a message to the service department or email the service representative no one responds. I h calls and emails by anyone there. When I call and leave a message to the service department or email the service representative no one responds. I have been a customer with Ron Carter now big star since 2014. Please let me know if I need to find another Dealership that would care to be responsive to their customers needs. Thank you, George Kelly More
by George Kelly
Employees Worked With
Madison Hartung
August 26, 2023
Friendly service department, and knowledgeable staff. Great accommodations for customers such as vending machine with snacks and drinks. And complimentary water bottles Great accommodations for customers such as vending machine with snacks and drinks. And complimentary water bottles More
by JREZ797
August 26, 2023
They do not keep their promises! Do not get your car from them! The worst Service department of any I have experienced. We have bought 6 Hyundai cars over the years but this deale Do not get your car from them! The worst Service department of any I have experienced. We have bought 6 Hyundai cars over the years but this dealership is the absolute worst. They were happy to take our month for the purchase, and the made many promises about "being there for us" for any issues but when we had a problem after only a month, they told us the earliest appointment we could get would be 6 weeks out. When we tried to say it was urgent, the Service "manager" told us we could to anywhere else we choose. I asked for the General Manager and the service manager told me that would do us no good since he did not report to him. More
by ocp
Employees Worked With
zzGabriel zzCruz
August 26, 2023
I would not recommend this location. It’s ridiculous for being charged extra services just to be charged. I was charged $50 for a miscellaneous fee. it has not detail about what this wa It’s ridiculous for being charged extra services just to be charged. I was charged $50 for a miscellaneous fee. it has not detail about what this was what so ever. Also I believe the speed rate for which my car was completed a lot sooner however the service representative called me really late. When I called to get a ride back I was denied that since supposedly I needed to receive a call back from my assigned service representative letting me know it was done. When I called back to ask for him more than twice I was told everyone was in a meeting. More
by MARLENA
August 25, 2023
Steffy did a great job explaining what needed to be done to my vehicle. I appreciate the communication that was received while my car was being worked on. to my vehicle. I appreciate the communication that was received while my car was being worked on. More
by diana_manion
Employees Worked With
