Back

Big Star Hyundai

Friendswood, TX

4.3
6,694 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason. At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help! We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Hyundai Serving Houston Drivers So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Contact Dealership

17990 Gulf Freeway

Friendswood, TX

77546

Directions

By Type

Showing 6,694 reviews

August 16, 2023

Excellent customer service. The whole experience was great from beginning to end. And the car runs smoothly. More

by s313sushi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Opersteny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy
Aug 17, 2023 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

August 15, 2023

Really helpful got me pretty good numbers and me into my first new car would recommend. More

by JUSTINAVILES
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marcos Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

August 15, 2023

Very attentive caring employees. I would definitely send family and friends to experience the same treatment l experienced. More

by ladyfavrd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dee Dee Varner, zzMaria zzCauich, zzDevante zzJones, zzSterling zzWhitely
Aug 15, 2023 -

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

August 14, 2023

Exceptional Service! I really enjoy visiting this dealership, they always have the right answer for my inquiries and go the extra mile to solve my problems. More

by Edgar Chavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arin Robeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Chadwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

August 14, 2023

🙂🙂🙂🙂🙂 Welcome back Billy You get five stars Keep up the good work Billy God Bless More

by b.provo54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kohl Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzBilly zzWilliams
Aug 14, 2023 -

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

August 13, 2023

It's very frustrating to go for your matinence that is under warranty only be told your vehicle needs $500 -$600 worth of matinence....then pushed to get it. More

by KARENB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kaleb Chadwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Big Star Hyundai responded

Thank you for your review, we value your feedback. We are sorry that you feel you did not receive a 5-Star Experience. While Hyundai's Complimentary Maintenance Plan covers several oil changes and tire rotations for 'normal' driving conditions; it does not not cover all maintenance that may come due, nor does it cover 'wear & tear' items that may need service. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Kohl Young, Service Director, kohly@bigstarhyundai.com.

Aug 14, 2023 -

KARENB responded

I understand that but everytime i go in for a scheduled oil change. You guys hand me documents that say i need $500 to $600 of maintenance. You push and push.....honestly it feels like you just want to get ahold of my credit card.

August 12, 2023

Efficient, courteous and professional. Adrian provides excellent customer service. I would definitely recommend to anyone. More

by SCOTTASSOCIATES.J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Chapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

August 11, 2023

A very busy dealership . Very accommodating to the Customer . Would definitely come back when service is needed.o More

by LILLY223
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzBilly zzWilliams
Aug 14, 2023 -

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, experience for you. Things will only get better and more speedy when we double our service capacity with the opening of our new facility in just a few weeks. We are honored that you chose Big Star Hyundai!

August 11, 2023

Great job helpful good job great job great work helpful 👏 very helpful very nice communication More

by redbillydogf9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kohl Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Chapa
3.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vasquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Chadwell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steffy Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Hartung, zzBilly zzWilliams
Aug 14, 2023 -

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

August 10, 2023

Every one at Big Star was not helpful from Alex to the Manager Luis I called for a month and half and no one called me back. I had to go up there 3 times and then I got some assistance. But my sales repre More

by can_scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Big Star Hyundai responded

Thank you for your review, we value your feedback. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Gabriel Cruz, General Sales Manager, gabrielc@bigstarhyundai.com.

Aug 11, 2023 -

can_scott responded

My contact # is 2817722240

...
119
...