
Big Star Hyundai
Friendswood, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,699 reviews
Excellent attention and very good work, Juan He is excelent person resolved everything quickly for me. Thank you I appreciate everything. excelent person resolved everything quickly for me. Thank you I appreciate everything. More
It has been a bad experience from purchase to warranty work. They jumped the price by 8000 dollars. Argued until they brought it back down . Thier service department is the worst I have ever dealt with work. They jumped the price by 8000 dollars. Argued until they brought it back down . Thier service department is the worst I have ever dealt with . The customer service reps lie about almost everything. Especially one named Adrian Chapa . Their "appointment schedule has never been on time . Usually 3 - 4 hours off . It has been up to 24 hrs off . If you need your car serviced quickly and on time , take it somewhere else. I will never take my car there again . One more thing . They do not answer their phones when trying to get an update . Always lie and give a false excuse . More
Good job everyone. Everything works now. See you guys soon but hopefully not too soon Everything works now. See you guys soon but hopefully not too soon More
Got my car in and out quickly. Very good communication between service manager. Very happy with service. Very good communication between service manager. Very happy with service. More
Had me out when promised and kept me updated. Clean waiting room and check in area Clean waiting room and check in area More
Had a very good experience. I knew what I wanted and they got it. Was.o ly at dealership a couple hours. Fast and easy. Will always buy a hyundai. I knew what I wanted and they got it. Was.o ly at dealership a couple hours. Fast and easy. Will always buy a hyundai. More
They were very professional. Took care of everything in a timely manner. Would recommend to friends Took care of everything in a timely manner. Would recommend to friends More
I purchased 3 vehicles in 2024. The 1st 2 were at another dealership, but if I had known about Big Horn I definitely would've come sooner. I hate sitting around waiting but this pr The 1st 2 were at another dealership, but if I had known about Big Horn I definitely would've come sooner. I hate sitting around waiting but this process was extremely quick and painless. Prayerfully, I don't have to purchase anymore vehicles any time soon but if I do I will definitely be back. More
Adrian Chapa is the best! I send all my Hyundais from across town only to him. Keep up the great work. I send all my Hyundais from across town only to him. Keep up the great work. More