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Big Star Hyundai
Friendswood, TX
6,673 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,673 reviews
Verified Customer
October 08, 2024
Bryan has been great everytime we’ve come in for service. Most of everyone we dealt with have been pleasant. However, the person that works the parts department, not a big fan. What it seems to me is that he Most of everyone we dealt with have been pleasant. However, the person that works the parts department, not a big fan. What it seems to me is that he really does not care if you get the right part or not. There was also a lady in the service department that had some attitude for no reason. I don’t remember her name, but I remember she sat closet to, what I assume, is the service departments manager’s office. I get not everyone enjoys working saturdays and it might’ve been a little chaotic and short staffed. But you’re also dealing with people’s vehicles too, that entrusted y’all to move it and work on it. And one of the mechanics had unplugged my dash cam and apple car play screen. Don’t mind the screen, but the dash cam, I care. Seems a little suspicious that my dash cam got unplugged. I want to continue coming back for y’all to actually service my vehicle, but those couple of incidents almost make it hard to WANT to come back. The vehicle I have, is my only mode of transportation. I don’t need someone that’s in a bad mood touching it and end up breaking something on it and I may end up having to pay for something else that now needs to repaired. Most of everyone that we have dealt with have been fantastic, except for those 3. My rating for the women in service department is blank, to due me not remembering the lady’s name that we’ve dealt with in the past. She was the one that actually checked us in. More
by DENISEBOWDEN18
Employees Worked With
Other Employees :
Bryan, zzBilly zzWilliams
October 08, 2024
They were pretty responsive to all of our questions and helped us throughout the process. The online ads were misleading but we are happy with our purchase. helped us throughout the process. The online ads were misleading but we are happy with our purchase. More
by dianaelvir25
October 07, 2024
The people that work there are very nice. Overall experience was good. The financial part took too long for no reason. Also salesman needs to be more willing to explain the technology in the Overall experience was good. The financial part took too long for no reason. Also salesman needs to be more willing to explain the technology in the cars after the sale. Sales manager was excellent and helpful. More
by PCOUCHENOUR
October 07, 2024
Everything at this dealership takes forever. The sales representative helping me had WAY too much going on and was helping multiple people at once and it was honestly frustrating. My car wasn' The sales representative helping me had WAY too much going on and was helping multiple people at once and it was honestly frustrating. My car wasn't filled up when I picked it up and the lack of communication around my vehicle was honestly ridiculous. I bought a car late at night and had to pick it up due to going through inspection and I had to call to find out when it was ready and was sent to multiple voicemails until I got ugly with the front desk girl. It is a sales person who is earning commission job from my sale to be more communicative. Not me having to hunt down when my car is ready. Pathetic. More
by dsmith61193
October 07, 2024
I have bought two vehicles from Big Star Hyundai. Both deals were handled with professionalism, courtesy and in a friendly manner. My experience with the service department has been very positive and Both deals were handled with professionalism, courtesy and in a friendly manner. My experience with the service department has been very positive and very helpful. Natalie handled my needs in a friendly and professional manner. More
by j.rock
Employees Worked With
zzNatalie zzDiosdado
October 07, 2024
I had a good experience working with the whole team while purchasing my new car. purchasing my new car. More
by Stormy821
October 07, 2024
Clean and everyone is really nice. And the wait time for service was not long And the wait time for service was not long More
by nannybug61
Employees Worked With
October 07, 2024
Bryan did a great job understanding our needs, explaining what was being done and answering any and all questions. He was communicative throughout the entire process and made sure we were taken care of. what was being done and answering any and all questions. He was communicative throughout the entire process and made sure we were taken care of. More
by sanchez518
Employees Worked With
Bryan
October 07, 2024
Great place to take your car they was very attentive to my needs on my oil change on they sent me a text message and an email letting me know about my oil change and when I got there Brian he was very atte my needs on my oil change on they sent me a text message and an email letting me know about my oil change and when I got there Brian he was very attentive to my needs and he let me know every detail I needed to know along the way awesome More
by snewton2
Employees Worked With
Bryan
