Back

Big Star Hyundai

Friendswood, TX

4.3
6,747 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason. At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help! We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Hyundai Serving Houston Drivers So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Contact Dealership

17990 Gulf Freeway

Friendswood, TX

77546

Directions

By Type

Showing 6,747 reviews

August 01, 2024

My experience was very smooth. I got frustrated and everyone made it a easy process! More

by azaria.brown06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzDevante zzJones
Aug 02, 2024 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

July 30, 2024

Online price was great, but was surprised about a non negotiable AFTERMARKET package that we had to get. Online price was $7000 off MSRP and the forced package was $6999. Alex was great but other salespe More

by felix.gomez1304
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Juan Pena
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate - 1 star
Jul 31, 2024 -

Big Star Hyundai responded

Thank you for your sharing your feedback. One of our priorities is providing a transparent and trustworthy experience for all our customers. I apologize that you feel your experience did not align with that. Please contact me directly. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

July 29, 2024

A lot better then the one in Baytown everyone was very nice everyone from the first person until I talked to billy More

by atid4916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kohl Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Chapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Chadwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steffy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Hartung, zzBilly zzWilliams
Jul 29, 2024 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

July 28, 2024

Francisco was a kind, patient, very helpful advisor, definitely will come back just because of him, also great team in the back room! Got me in and out in less than 1hr. More

by REYBARRAZA409
Recommend Dealer
Yes
Employees Worked With
Kohl Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Chapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Chadwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steffy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco , Madison Hartung, zzBilly zzWilliams
Jul 29, 2024 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

July 28, 2024

We had a great experience! We were able to purchase our family vehicle with the amazing help of Cisco and Eric! They were very helpful and patient, and had great customer servi More

by Peralez.ashley18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Chairis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cisco
Jul 29, 2024 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with a great xperience.

July 27, 2024

Everyone was very welcoming. Ruben was very helpful in working with me so that I could leave with the car of my choice. Even though I was there for a long time they constantly we More

by mckay.briyel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben, zzSterling zzWhitely
Jul 29, 2024 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

July 26, 2024

Muchas gracias por el servicio q me otorgaron excelente de antemano gracias espero que en un futuro regresar por su excelente trabajo More

by alexarrambide1616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kohl Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Chapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Chadwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steffy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Hartung, zzBilly zzWilliams
Jul 26, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

July 26, 2024

Amables, transparentes en sus tratos , personal muy capacitado , precios y pagos muy accesibles y ubicacion muy facil de llegar, los recomiendo ampliamente More

by maria8328532695
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Garcia
Jul 26, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

July 25, 2024

I have been with this Dealership for 3 years and really enjoyed the people who have been there to help me out with my palisade '23 More

by FLACOJC58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kohl Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Chapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

July 21, 2024

Customer service was outstanding. Mr. Vasquez was attentive, polite and made sure I understood everything before I came back for the vehice. My car was serviced in a timely manner. Th More

by gzaflosol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

...
81
...