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Bill Dickason Chevrolet Buick
Gladewater, TX
3,225 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,225 reviews
February 11, 2026
Great people. Great service. Great product You make the deals they do the paperwork. Come make a deal Great service. Great product You make the deals they do the paperwork. Come make a deal More
by grampsfason
Verified Customer
February 09, 2026
It was comfortable to wait while I had my oil change. And everyone was very nice. And everyone was very nice. More
by T.FRANKI.2019
Employees Worked With
February 03, 2026
Brandon did a great job and was very helpful. He wasn't pushy and was patient. He wasn't pushy and was patient. More
by carltonfortson
February 02, 2026
Rick was a great sales man. He went above and beyond to make sure everything went smooth. He is your go to person. He went above and beyond to make sure everything went smooth. He is your go to person. More
by amandasonrise
Employees Worked With
January 30, 2026
Austin and Michael were amazing! ! Went above and beyond! Will refer everyone I know to them! ! Went above and beyond! Will refer everyone I know to them! More
by dorothyjograntham
January 22, 2026
Had an issue and was taken care of with courtesy and professionally done. I will recommend them to anyone. Thank you professionally done. I will recommend them to anyone. Thank you More
by BYRNHRTN
January 19, 2026
Great customer service. The salesman did everything he said they would do. Purchased the van in a timely.manner. The salesman did everything he said they would do. Purchased the van in a timely.manner. More
by khansen6585
Employees Worked With
January 19, 2026
Have to say Adrian & Cowboy made the process quick, easy and very smooth! Got us in and out in no time! Spectacular customer service! Will definitely be back🤍 and very smooth! Got us in and out in no time! Spectacular customer service! Will definitely be back🤍 More
by barriosmaria0530
January 17, 2026
I drive from Tyler to come to Bill Dickason Chevrolet for service because I always have a great experience! Ashleigh provided excellent customer service and was top-notch in taking care of me! service because I always have a great experience! Ashleigh provided excellent customer service and was top-notch in taking care of me! More
by lucasmom92
January 13, 2026
Lack of transparency…. Moved to the area, and tried using them. Prices for service seem kinda high…. Took a vehicle is for trans service, and a rear diff fluid change. Spen Moved to the area, and tried using them. Prices for service seem kinda high…. Took a vehicle is for trans service, and a rear diff fluid change. Spent $912???? The employee on the phone when I set up the appointent quoted a price of 300ish for the trans service, but at checkout, I was told this didn’t include labor, and because it was a 10 speed, it was extra. They also told me fluid looked good, all I originally wanted was a flush, but was charged for a complete service with trans filter… More
by mike
Employees Worked With
