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Bill Dickason Chevrolet Buick
Gladewater, TX
3,101 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,101 reviews
January 05, 2025
Overall satisfied with my experience with your dealership. Darby did an excellent job showing me the vehicle, and Austin took care of the dealer prep of the vehicle. dealership. Darby did an excellent job showing me the vehicle, and Austin took care of the dealer prep of the vehicle. More
by donrode55
Verified Customer
January 02, 2025
Excellent Customer Service. Every was very knowledgeable and friendly. Everything was done in a timely manner. Every was very knowledgeable and friendly. Everything was done in a timely manner. More
by DESHAWNMOSS91
December 31, 2024
Fast, professional and courteous. Very pleased. Will be back. Very knowledgeable staff. Haven’t been there in a few years. Was impressed with the building updates. Very pleased. Will be back. Very knowledgeable staff. Haven’t been there in a few years. Was impressed with the building updates. More
by JSVETTES
Employees Worked With
Buzzy
December 30, 2024
Went there to get horn fixed, inspection, and oil change. Had an appointment. 12/11/2024 5 hours, and $263.59 I was told it was fixed and ready to go. Horn did work when I left. This is not my daily change. Had an appointment. 12/11/2024 5 hours, and $263.59 I was told it was fixed and ready to go. Horn did work when I left. This is not my daily driver. 12/21/2024 drove it to Longview and noticed the horn no longer worked. Contacted Faye Hinds my "service relation manager" when I got home via email. She responded on 12/23/2024 stating she had given my information to her manager. Here it is 12/30/2024 and I have not heard back from her "manager" I gave this group a 1 star because I could not give a lower rating. If you want a good over priced screwing this is the place for you. If you want good honest service I strongly recommend you go elsewhere. Sincerely Charles Caldwell Gilmer Texas. More
by chuck caldwell
Employees Worked With
Other Employees :
Buzzy "service advisor "
December 28, 2024
Very satisfied with the service agent and maintenance preformed. Pleasant to deal with and courteous. preformed. Pleasant to deal with and courteous. More
by allenaspen49
December 25, 2024
It is a friendly and inviting dealership. They try their best to help you out. They try their best to help you out. More
by bennettjl77
December 24, 2024
This place is the best place to buy a new or used vehicle! Adrian is friendly, knowledgeable, and willing to do whatever it takes to make customers happy! No sales pressure from anyone and everyone i vehicle! Adrian is friendly, knowledgeable, and willing to do whatever it takes to make customers happy! No sales pressure from anyone and everyone is super friendly! The experience was awesome! Highly recommend the friendly folks at Bill Dickason in Gladewater! More
by Brenda
Employees Worked With
December 24, 2024
Best buying experience I have ever had. If you need a vehicle this is the place to go!!! If you need a vehicle this is the place to go!!! More
by Sarg851
December 22, 2024
Very helpful and friendly staff! Enjoyed the information and purchasing the 2017 Jeep Renegade was stress free. Would suggest buying a car here for sure! Enjoyed the information and purchasing the 2017 Jeep Renegade was stress free. Would suggest buying a car here for sure! More
by rebeccalampkin10
Employees Worked With
Benjamin Morris
