Back

Bill Jacobs BMW

Naperville, IL

4.9
2,752 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
Contact Dealership

2495 Aurora Ave

Naperville, IL

60540

Directions

By Type

Showing 2,752 reviews

November 01, 2023

Thank you to the entire team over at Bill Jacobs BMW, and specifically Husain Sheikhani. Husain was such an incredible sales rep throughout the entire ordering process. He made sure to keep me informed about More

by Johnny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
HUSAIN SHEIKHANI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Bill Jacobs BMW responded

Hi Johnny, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 01, 2023

Recently bought a new BMW X5 from Bill Jacobs Naperville, and Mark Graffagna was our Client Advisor. I would say that this was one of the smoothest purchases we have done. He answered our questions and advis More

by Neha Veny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Graffagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2023 -

Bill Jacobs BMW responded

Hi Neha, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

October 31, 2023

Thank you Mike A for the excellent service appointment. I appreciate the quick and efficient service visit. More

by antonina
Recommend Dealer
Yes
Employees Worked With
Mike A
Nov 01, 2023 -

Bill Jacobs BMW responded

Hi Antonina, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, BMW Service Center

Nov 03, 2023 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

October 31, 2023

Each time I come to Bill Jacobs BMW Mike Alwin gives me stellar service and a reason to keep coming back. More

by Ralwin270
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Nov 03, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nov 03, 2023 -

Bill Jacobs BMW responded

Hi, we appreciate your positive review of your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

October 31, 2023

Thank you Mike A for taking good care of my vehicle. Always a pleasure working with you. More

by malarskiandrew
Recommend Dealer
Yes
Employees Worked With
Mike A
Nov 03, 2023 -

Bill Jacobs BMW responded

Hi, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know!

October 31, 2023

My experience with Husain and Gigi was truly exceptional. As a first time BMW buyer, it was challenging considering all the optional packages available, but the guidance I was given was spot-on and indispens More

by kmr23
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
GIGI DEMIROVSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
HUSAIN SHEIKHANI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Bill Jacobs BMW responded

Hi, thank you so much for your positive comments about BMW Service Center! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nov 03, 2023 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

October 30, 2023

I was thrilled with my experience at Bill Jacob’s from start to finish. I found the car I was looking for online when I am from Ohio and from the first moment, I was blown away by the customer service exp More

by brownjc17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Mancuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
GIGI DEMIROVSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Giaos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2023

Thank you for the great and speedy work on my vehicle. I can always count on you. More

by Stella
Recommend Dealer
Yes
Employees Worked With
Mike A
Nov 01, 2023 -

Bill Jacobs BMW responded

Hi Stella, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

October 30, 2023

Thank you to Mike for always taking the time to go over all the services needed each time in and the importance of having my maintenance performed. More

by Bingogeri777
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Nov 01, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, BMW Service Center

October 30, 2023

Mike Alwin is the best , always take great care of my vehicle and provides the best advice on all my service requirements,Mike is a pleasure to work with. More

by Chris Eric
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Nov 01, 2023 -

Bill Jacobs BMW responded

Hi Chris, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
46
...