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Bill Jacobs BMW
Naperville, IL
2,644 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,644 reviews
August 31, 2023
Great selections. David- in Sales department, made the buying experience quick and smooth. Highly recommend it. David- in Sales department, made the buying experience quick and smooth. Highly recommend it. More
by Chloe Place
Employees Worked With
Helpful August 31, 2023
Awesome customer service. Best dealership in town. We came in unsure what we wanted and was helped and greeted by Donnie in Service. We'll definitely be coming back! Best dealership in town. We came in unsure what we wanted and was helped and greeted by Donnie in Service. We'll definitely be coming back! More
by Ted
Employees Worked With
Donnie. K
August 31, 2023
Nice, professional team there and straightforward transaction. Very good shopping experience overall. Would shop with Bill Jacobs BMW again transaction. Very good shopping experience overall. Would shop with Bill Jacobs BMW again More
by L0oyc
Employees Worked With
August 31, 2023
Every time I bring my car to Bill Jacobs BMW I can always count on John Stout and the whole service team for outstanding and dependable service for all of my cars count on John Stout and the whole service team for outstanding and dependable service for all of my cars More
by jnl21
Employees Worked With
Service John Stout
August 31, 2023
Outstanding customer service, khalil was very friendly and knowledgeable of the product and services offered. He sold my dad and I two beautiful x1. We were surprised how smooth the process was. He speaks and knowledgeable of the product and services offered. He sold my dad and I two beautiful x1. We were surprised how smooth the process was. He speaks perfect spanish which was great! If you are looking to get a vehicle, bill jacobs is a must! Khalil is amazing! More
by Carlos Lopez
Employees Worked With
August 30, 2023
I purchased a BMW X6 from Preston today and it was great experience. He was professional, knowledgeable and friendly. The sales manager worked with me on a great price and Mo, in finance worked to get me a experience. He was professional, knowledgeable and friendly. The sales manager worked with me on a great price and Mo, in finance worked to get me a great interest rate. Overall a great experience! More
by jamainecollins
Employees Worked With
Preston
August 30, 2023
Thank you to Mike Alwin for the continued excellent service provided each visit, Mike is always there to provide great advice each visit. service provided each visit, Mike is always there to provide great advice each visit. More
by malarskiandrew
Employees Worked With
Mike Alwin
August 29, 2023
My salesman, Christian, went out of his way to show me my options and features of the car I was interested in. Delivered professional attention through out the entire process. Found the rest of the dealers options and features of the car I was interested in. Delivered professional attention through out the entire process. Found the rest of the dealership friendly and helpful too. Highly recommend Bill Jacobs BMW. More
by Tommac11
