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Bill Utter Ford

Denton, TX

4.9
4,268 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families. In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning. What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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4901 S Interstate 35 E

Denton, TX

76210

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Showing 4,268 reviews

November 04, 2022

They always take care if me at Bill Utter Ford. I'll definitely be back. More

by Mattleverett83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean
Nov 07, 2022 -

Bill Utter Ford responded

We are so grateful for your repeat business! Thank you for choosing Bill Utter Ford and for sharing your experience with our team. Drive safely!

November 03, 2022

Terrible odor coming from the vents since I had the oil pump repaired at Bill Utter. More

by rmadamson
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony King
Nov 03, 2022 -

Bill Utter Ford responded

I am sorry to hear that you are having trouble with your vehicle. I would be happy to speak with you to see what more I can do to assist with your situation and help fix things. If you are willing to discuss this, please feel free to reach out. Best, Perry Eggleston - Service Director - 940-321-7442

October 27, 2022

Service was prompt and completed past our expectations. We were traveling and it was much appreciated More

by oison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle White
Oct 27, 2022 -

Bill Utter Ford responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

October 24, 2022

Checkin was quick and pickup as well. Dean was excellent in keeping me updated on the status of my vehicle More

by Michele Rodgers
Recommend Dealer
Yes
Employees Worked With
Dean
Oct 24, 2022 -

Bill Utter Ford responded

Michele, thank you for the great review! We are thrilled to hear that Dean delivered such a successful service experience. Drive safely, and we hope to see you back again at Bill Utter Ford!

October 24, 2022

The sales team at Bill Utter Ford has always treated my wife and me with respect and helped us with our purchase. The service dept. has a real team work approach starting with the porters at the entrance More

by 1Discman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Schmitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Underwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toronto Spikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miff Center, Mike Lewis, Bob Lynn
Oct 24, 2022 -

Bill Utter Ford responded

Thank you for the great review! We are thrilled to hear that you and your wife had a successful experience working with Danny, Greg, and the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

October 22, 2022

Exceptional customer service and professionalism. They maintained consistent communication throughout the repair process. Truly grateful to all of them! More

by Wlcoonce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monty Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miff Center, Bob Lynn
Oct 24, 2022 -

Bill Utter Ford responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

October 21, 2022

I had one little rattle and who knew it would be so hard to locate. Bill Utter Ford and the Service team never gave up. The rattle was found and fixed! Thanks to the service team. They never gave up! T More

by Roberta Long
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patti , Tony King
Oct 21, 2022 -

Bill Utter Ford responded

Our team is always here to help you out, Roberta! Thanks for supporting Bill Utter Ford and we will see you next time!

October 21, 2022

Friendly service, was able to resolve my problem even though I arrived at the shop at 5pm without an appt. More

by MannyV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall name
Oct 21, 2022 -

Bill Utter Ford responded

We're glad we could accommodate you, Manny, and get your vehicle issue sorted! Thank you for the excellent review and for trusting Bill Utter Ford with the job - we're here to help whenever you need us next! Take care.

October 19, 2022

The service department at Bill Utter Ford provides a convenient and thorough way for me to maintain my vehicle and keep it running smoothly. More

by Heather A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Jean-Louis
Oct 19, 2022 -

Bill Utter Ford responded

Thanks for always trusting Bill Utter Ford to get the job done. We look forward to seeing you at your next service visit, Heather!

October 18, 2022

Bill Utter Ford Denton provides efficient, professional, courteous service on the phone and in person. More

by B.bucketts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron in service dept
Oct 18, 2022 -

Bill Utter Ford responded

Thank you so much for your continued support! We'll see you next time!

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