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Bob Ferrando Ford
Girard, PA
2,101 Reviews
Welcome to Bob Ferrando Ford! Located in Girard, PA, minutes from Erie, PA Bob Ferrando Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Bob Ferrando Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place. Call 814-774-5678
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,101 reviews
June 02, 2021
Your service department is first rate. I had a recent problem with brakes and rotors on my leased 2018 Explore which had less than 25,000 miles. The service manager, John was outstanding in resolving my problem with brakes and rotors on my leased 2018 Explore which had less than 25,000 miles. The service manager, John was outstanding in resolving my issues. I will stay a loyal Ford customer because of this exceptional experience. More
by Jgspider
Verified Customer
June 02, 2021
I have never been treated so poorly at av car dealership. And I really don’t think anyone really cares about it.Feel free to contact me for details. And I really don’t think anyone really cares about it.Feel free to contact me for details. More
by Diane
June 02, 2021
I have been doing business with Ferrando for over six months. The service department, especially the manager, is outstanding. The sales department, especially Mr DeDionisio, was very helpful in completi months. The service department, especially the manager, is outstanding. The sales department, especially Mr DeDionisio, was very helpful in completing the arduous paper work of converting my lease, which originated at another dealership, into a sale. I intend to exclusively do business with Ferrando in the foreseeable future. Thanks Greg Dollinger More
by gregorydollinger
June 01, 2021
I drove down from Buffalo, NY to buy my first car. The salesmen were very nice, not pushy or pressuring at all. They made it a nice experience and I am likely to purchase another vehicle from them in the salesmen were very nice, not pushy or pressuring at all. They made it a nice experience and I am likely to purchase another vehicle from them in the future. More
by Jennyschmgl
May 29, 2021
As always, the Bob Ferrando Dealership did a fantastic job with the friendliness, courtesy and the knowledge in their craft. Over the years I dealt with many dealers' service departments but this happens job with the friendliness, courtesy and the knowledge in their craft. Over the years I dealt with many dealers' service departments but this happens to be the best. No matter which question that I had concerning my vehicle there was either an answer within seconds or at times an answer before I could get the words out of my mouth. I always come away from the service department with a confidence that the work was performed in a professional manner. Great Job!!! More
by LDOROSCH
May 25, 2021
I have bought two new work trucks here. They always give me the best deal and are very easy to deal with. Keaton & Shawn were both very quick to respond to my requests and are great guys to do business with me the best deal and are very easy to deal with. Keaton & Shawn were both very quick to respond to my requests and are great guys to do business with. More
by GILLHVAC1
May 25, 2021
always feel that I am taken care of. feel good being part of Ferrando Ford family. the Servic e Dept is exceptional.makes you feel that they want to do the best that they can for you. part of Ferrando Ford family. the Servic e Dept is exceptional.makes you feel that they want to do the best that they can for you. More
by jeffbeck011164@aol.com
May 23, 2021
Everything was great, as expected fine fine fine fine fine fine fine fine fine fine fine fine fine really fine really fine really fine reall expected fine fine fine fine fine fine fine fine fine fine fine fine fine really fine really fine really fine reall More
by dtaylorfrvw
May 21, 2021
Jesse was very helpful and answered my questions. Wasn't pushy and was very accommodating. The sales manager was friendly and attentive. The f&I woman was patient, knowledgeable and communicative. Very good pushy and was very accommodating. The sales manager was friendly and attentive. The f&I woman was patient, knowledgeable and communicative. Very good team. More
by BrianH
May 19, 2021
Shawn and his staff made buying a new Lincoln Navigator easy and enjoyable. He listened to my goals and pointed me toward the perfect vehicle. I couldn’t be happier. easy and enjoyable. He listened to my goals and pointed me toward the perfect vehicle. I couldn’t be happier. More
by KateBuck
Employees Worked With
Other Employees :
Laurie Garber, Doug Casane
