Bob Ferrando Ford

Always a place I can count on with Ferrando Ford. They offer efficient service and kind staff! They offer efficient service and kind staff! More

First experience with this dealership was excellent. Purchased a 2024 Lincoln and brought in for some recalls. Everyone was friendly and updates were completed quickly. Purchased a 2024 Lincoln and brought in for some recalls. Everyone was friendly and updates were completed quickly. More

I no longer have a Lincoln but I will tell you they have the best service department I have ever encountered the best service department I have ever encountered More

I enjoyed good prompt service. That's why I continue to come back. Very reliable. That's why I continue to come back. Very reliable. More

I couldn’t have asked for a better experience! The team at Ferrando Ford was fast experienced, and efficient! There’s a reason why I haven’t gone anywhere else! The team at Ferrando Ford was fast experienced, and efficient! There’s a reason why I haven’t gone anywhere else! More

I bought a beautiful car from them, and when I took it for a test drive, the alignment was out. It pulled clear to the right. They said they would take care of it for me. When I took it to the Ford dealer for a test drive, the alignment was out. It pulled clear to the right. They said they would take care of it for me. When I took it to the Ford dealership that was close to me Instead of back to them an hour away, they said that the toe links were loose and needed fixed so that the alignment would not go out again. When I called them to ask them about getting this part fixed also, they said no they would not pay for that because I was buying a used car, and it passed their inspection already. Although they did agree that they would take care of the alignment part. So sad that they would not sell me a car in good working order to begin with. I will never go back to them again! Buyers beware if there is something wrong with your car, make sure that it is fixed before you drive away because they will not cover all of it. Sorry, we are not all mechanics and know everything that’s wrong with a vehicle without having a mechanic look at it even though they said that their mechanic looked at it! Obviously, their mechanic doesn’t know anything! I would never have Bob Fernando Ford in Girard work on any vehicle of mine if their mechanic can’t pick up on a problem like this! More

Excellent service and great service manager he always goes the extra mile to make sure my truck stays in service and avoid unnecessary down time Thank you !! goes the extra mile to make sure my truck stays in service and avoid unnecessary down time Thank you !! More

They got my suv in quickly and installed my backup camera, picked up next day. camera, picked up next day. More

Always a great experience. Service dept is great they are through snd always pleasant. We have bought many cars from Bob Ferrando, and it will continue to be our dealer of choi Service dept is great they are through snd always pleasant. We have bought many cars from Bob Ferrando, and it will continue to be our dealer of choice and their service department has been outstanding. More

Sales worked with us for an equitable solution on our new Ranger XLT purchase. Answering all questions and providing options to complete our acquisition. Closing with the office mgr was clean, neat and infor Ranger XLT purchase. Answering all questions and providing options to complete our acquisition. Closing with the office mgr was clean, neat and informative. Finally an in-depth overview of the vehicle’s operation & maintenance was provided by our obviously knowledgeable sales consultant and we were on our way. Professionally done & first rate in all aspects. More