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Bob Ferrando Ford

Girard, PA

4.7
2,122 Reviews
Welcome to Bob Ferrando Ford! Located in Girard, PA, minutes from Erie, PA Bob Ferrando Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Bob Ferrando Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place. Call 814-774-5678
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8868 Ridge Rd

Girard, PA

16417

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Showing 2,122 reviews

September 29, 2023

I was pleased with how the dealer handled the recent recall on my car. They communicated well with me regarding parts availability, offered me a loaner if needed (it wasn’t), and then got me in and out More

by RULEONARDI
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

Always a good experience. Treated with respect. Service department is always great! We have bought most of our vehicles from Ferrando. More

by MSCIALLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

Very courteous and let you know promptly when the job was done and the cost. More

by CAROL.MADURSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
4.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

Friendly, knowledgeable, very professional willingness to provide a great car buying experience. Would recommend this dealership More

by JPCERMAK
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edward Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven McInchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Wolfe, Jesse Illig
September 25, 2023

Friendly,explains things to you,just a nice bunch of people but I never meet bob. More

by THOMASPRUZENSKI2019
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Wolfe
September 24, 2023

The salesman Keaton was professional and knowledgeable but not pushy. He went out of his way to answer all my questions and make me feel good about buying my new vehicle. More

by Ghamonator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keaton Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Irvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2023

Awesome very good people to work with very friendly & helpful they will get you into a vehicle your looking for I would recommend them. More

by michellebish747
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Greenawalt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2023

Our salesman Rick did an awesome job of learning what was important to us and matched our wants and desires to the inventory. Never once did we feel pressured like we were at other dealerships. Pricing was More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Greaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2023

Nice people but not very up front about used vehicles. Truck has deep scratches all over paint, couple of dents. It looks like a flood or storm vehicle. Runs great and probably my fault for not looking it More

by glbailey39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shawn Haas
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

They helped me and got me in the next day. The other dealership (Champion Ford) was no help to us. More

by apetrun77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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