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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,512 Reviews

1,512 Reviews of Bob Ferrando Ford - Service Center

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August 24, 2025

Excellent service as always. Fast and efficient staff. Kind and polite. Always pleased every time! More

by tiffanysmth8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase
August 18, 2025

Changing the oil and filter was fast. R\The car wash was excellent. The customer lounge was nice. More

by CARL.ROZNOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2025

Horrible, because of one individual. The arrogance of some older man acting like the car i bought cost 8900 and acted like it shouldn't matter something was wrong with it More

by theresa19692
Recommend Dealer
No
Employees Worked With
Collin Mello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Mello
August 08, 2025

Service dept is helpful but the parts dept is not helpful or to customer friendly. They were not able to assist with their own advertisement on lifetime warranty on brakes. More

by rafnsafs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven McInchak
2.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

Always great to work with John and Arlen They always do what's necessary and will always call me if it's anything in addition or tell me of any specials that are coming up for tires other service deals and More

by carolrenaudjohnson
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlen Bird
August 02, 2025

I appreciated John’s careful inspection of my vehicle for a rattle that I heard…his mechanic solved the mystery and parts are ordered More

by clyde.l.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2025

Always pleased with this Ford dealership, I have been dealing with them for many years with both personal and business vehicles and will keep this up with many more More

by JERRYKAYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2025

Awesome. .they get you the best price on every service. I only take my truck to them. More

by BABALMM9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

Efficient, fast and friendly! Thank you for your quick turnaround on my car. We appreciate it! More

by JS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

I took my car in for recall work on my engine and there was absolutely no communication from the dealer to me. I had no idea what was going on the entire time and when I contacted them for an update they a More

by jellybeanlady16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Collin Mello
1.0
This rating includes all reviews, with more weight given to recent reviews.
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