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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,463 Reviews

1,463 Reviews of Bob Ferrando Ford - Service Center

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January 28, 2023

A great group in Sales and Service! ! Everyone wants to please the customer. We've leased many cars over the years!! More

by JJPANDCJP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane, Matthew Suscheck
January 23, 2023

Service advisors and everyone at Ferrando Ford have always been great. They always communicate and respond in a timely manner. I have never had an issue. More

by eye.wndr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2023

I've always had a good experience with sales and service at ferrado Ford. I've always felt that I was treated fair More

by CJCHOLLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
January 20, 2023

The service department has always been kind and considerate. They figured out what was wrong with my car and fixed it quickly. No further issues. They were great!! More

by wcarr671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2023

Workers are very pleasant. Service department shows lots of effort in customer satisfaction. Love the complimentary car wash too! More

by lenarose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Garber, Doug Casane
January 16, 2023

Very nice and polight people. Did a great repair on my car. Would recommend them to any one would buy another vehicle from them. More

by Ens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven McInchak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Byerd
January 14, 2023

Everyone that I dealt with was very courteous and helped me with any questions or concerns I had! More

by sbrownday12
Recommend Dealer
Yes
Employees Worked With
Todd Kroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keaton Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2023

The salesmen are great and the service dept. .awesome...thank you!!will definately choose you again!! More

by Sportylinda01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Garber
January 11, 2023

Got the truck back 2 days later the check engine light is back on with 4 more codes. Now 2019 with 85000 miles I have to replace transmission lines. The truck also has to go back for more warranty work. Not More

by Niebauerchr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2023

Service was great. It was the first time I had my truck serviced at Ferraro. More

by JTB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Casane
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