Bob Lindsay Honda

Best Service Dept. Ever Randi Smith was truly a pleasure to deal with. No pressure, great work and my 1999 Honda CRV runs like it was brand new. Great communication, and fair Randi Smith was truly a pleasure to deal with. No pressure, great work and my 1999 Honda CRV runs like it was brand new. Great communication, and fair up front pricing. My first time there, and will be going back from now on. What a great Service operation they have going. More

Awesome experience with Mike McAtee Mike was truly awesome! He made my buying experience so simple and easy. He was easy to talk to and had answers to all of my questions. PLUS he got Mike was truly awesome! He made my buying experience so simple and easy. He was easy to talk to and had answers to all of my questions. PLUS he got me a great interest rate and payment. Thanks again Mike! More

treated so rudely long story short and to the point,the 2013 pilot was suppose to be certified and the windshield had 4-5 chips in it that we didn't see till later ca long story short and to the point,the 2013 pilot was suppose to be certified and the windshield had 4-5 chips in it that we didn't see till later cause there ws dew all over car so they told me they wouldn't put a new windsheild in it,keep in mind its suppose to be certified,wich by the way they arnt suppose to sell the car that way,2.they were telling my 2014 impala was worth nothing pretty much cause of being a rental and 1 owner keep in mind they said it was in mint condition with not 1 scratch or ding or rock chip in it, low milage so I said prove to me this car is only worth that little amount..so he pulls up impalas on the internet but guess what IT WAS WHAT MY CAR WAS WORTH AT A AUCTION,YA HE THOUGHT I was stupid then he pulls up the old body style instead of mine wich is the new style and told me the old style was worth more..Then I saw the pilot was touched up with this milky white paint that didn't even match and it was infront to so, with the windshield and the front bumper all scratched I said I didn't want it,then he said other Honda dealers don't get along I would have to drive their to have anything fixed,and I needed to hurry cause he could of sold another car and im taking to long I have one thing to say..... SHYSTERS,LIARS,AND RUDE..STAY AWAY FOUND MY WHITE PILOT UP NORTH AND TREATED WITH RESPECT WITH A WELL TAKEN Honda pilot...by the way its a white 2013 pilot stay away from it hasn't been taken care of. Honda of grand is the place to go..ask for keith..really there all great.the rude salesman is jeff,he wont even negotiate with his boss ..terrible experience how could you lie to people like that ......ya and other people were there waiting for the car If I didn't want it..lol sure they were,,sly move..can you say snake More

No pressure sale Purchased a 2011 Honda for myself and my son bought a 2010. He traded his in for a 2015 CVT Civic and two months later, so did I. The difference in Purchased a 2011 Honda for myself and my son bought a 2010. He traded his in for a 2015 CVT Civic and two months later, so did I. The difference in the 2015's is simply amazing! We both are impressed with all the aspects of the vehicle. Easy to buy, and know that the service will be excellent as well! More

great service I talked to Brenda in service yesterday morning (9/15/15) when my brakes acted up. She had a full schedule but promised to work me in. When I got th I talked to Brenda in service yesterday morning (9/15/15) when my brakes acted up. She had a full schedule but promised to work me in. When I got there she offered me a loaner. it was a 2015 Honda crv and I fell in love with it. I called her back and she put me in touch with Jeff Sullivan who got the ball rolling before I could get back. He was very patient and helped me find a car I could feel comfortable with and unloaded all my stuff from my old Honda into my brand new one. He spent a lot of time with me to acquaint me with the rear camera and blue tooth. He explained the owners manual would be on the cd and offered to help me with any questions that may come up. Many people made this possible. Brenda in Service, Jeff in Sales, Tammy in finance,,, also very pleasant and helpful... the people who filled my tank and washed and polished the car before it went home with me. thank you all for such great team work and quality member service this is my 3rd Honda Purchase Sharon Knapp More

Great experience! Mike McAtee made my experience of getting a new car a great one. He was very helpful, straightforward, and answered all my questions. He thoroughly ex Mike McAtee made my experience of getting a new car a great one. He was very helpful, straightforward, and answered all my questions. He thoroughly explained everything throughout the process since it was my first time leasing a car. I was able to get a great deal and am very happy that I decided to get a Honda! More

Outstanding Service We live in the Joliet area and started our family vacation when our Odassy's air conditioning stopped working. We called 2 dealerships close to I55 an We live in the Joliet area and started our family vacation when our Odassy's air conditioning stopped working. We called 2 dealerships close to I55 and were told no time and unwilling to look at our van. We called this dealership that was 45 minutes out our way. Ben Ross, the asst manager took our call, met us at the dealership, and had us back on the road in 20 minutes. we were lucky it was only a fuse. The Peoria area is lucky to have this dealership! Dan More

Good dealership Buying a (used) car is almost always unpleasant, but the sales team at Bob Lindsay seems to be filled with nice, low-pressure people that make the pro Buying a (used) car is almost always unpleasant, but the sales team at Bob Lindsay seems to be filled with nice, low-pressure people that make the process much better than at other dealerships. Emily Norris was great to deal with and really went above and beyond to make sure I was thrilled with the car. For example, even after going through detailing, there were parts that were still pretty visibly dirty. I asked if someone would be able to clean it more thoroughly, and Emily did it herself because no one else was available. Matt Szidon went on the test drive with me and was really knowledgeable and nice to work with. If I lived in Peoria I'd definitely return to Bob Lindsay, and even though I live in St Louis I'll check out their inventory the next time I'm in the market. More

Just Purchased Another Vehicle We have purchased three cars from Matt and each time the experience remains the same – quick, honest and within our budget. Matt is what a car salesma We have purchased three cars from Matt and each time the experience remains the same – quick, honest and within our budget. Matt is what a car salesman should be. He provides great customer service without trying to push the hard sale. He is truly interested in ensuring our long term happiness and comfort. Matt follows through after the sale to make sure everything is up to our standards and that we remain happy. There is no doubt that I will continue to purchase our vehicles through Matt and that I will continue to recommend Matt to my friends and family. Special thanks to Brian Bevill who handled our financing this time around. Brian was thorough with all of the choices offered but never once pressured us into taking option we were not interested in. Dealing with the wonderful people at Bob Lindsay has always been a great experience for our family. The staff are great at what they do, and most importantly, they stand by everything they sell. They are definitely the best out there! More

Service/Parts departments should be avoided After changing the oil in my Honda Accord, I suspected that there was a leak in the transmission line that goes to the radiator, so I took the car to After changing the oil in my Honda Accord, I suspected that there was a leak in the transmission line that goes to the radiator, so I took the car to the dealership for an inspection. They told me that the radiator was the problem and it would cost $700 for parts & labor to replace it. I instead bought a radiator from the Honda dealer in Lisle, IL, for a mere $233 (radiator alone was around $350 at Bob Lindsay Honda) and I replaced it myself. The line was still leaking. I pressure tested the old radiator with 130psi of compressed air, but could find no leak. So, I returned to the dealer and requested that they refund the $120 diagnostic fee, since I just wasted a bunch of money on a radiator that was perfectly functional, but they declined to give a refund. I asked the service manager to pressure test the radiator like I had, but he refused to try and find a leak. The manager asked to look at the car, so I let him. He said that the clamp on the radiator hose was not installed correctly and that was the reason for the leak. He told me that they installed the clamp correctly and the leak stopped, so clearly the radiator was the problem and the hose was in good working condition. When I got the car back, the notes from the tech said that he trimmed the flared end on the hose and reinstalled it. The service manager blatantly lied to me and refused to take responsibility for the misdiagnosis in any way. Also, I went to the parts desk to get some spark plugs, and they came back with a bill for over $100 for 4 spark plugs. I was blown away by this, and declined to buy, I then ordered the same part# online (NGK Iridium plugs) for under $40 shipped. I will never buy parts from here again unless I need it immediately. More