Bob Lindsay Honda - Service Center

Everyone was courteous, knowledgeable, and efficient. They all helped in one way or another. Even got a shuttle ride home and pickup with John. They all helped in one way or another. Even got a shuttle ride home and pickup with John. More

I recently had to buy a new crv after mine was totaled in an accident. My new car began experiencing issues after only a few months being driven. It took three times for them to figure out the issues and fix an accident. My new car began experiencing issues after only a few months being driven. It took three times for them to figure out the issues and fix it properly. During this time and because of this reason, I was in an out of work for a few weeks, sick from the stress and inconvenience and had 3 different loaner vehicles. During the last week of my car being fixed the loaner vehicle was damaged. When the dealership was informed of the damage it was handled but I wish I felt more positive about the situation. I feel that the service department does their job and handles their customers well. What I feel negatively about was how I felt talked down to and felt treated like a child. Information was not necessarily provided to me easily and I felt like I had to get others involved to get the answers I needed. This has been a horrible situation and chain of events that should have never happened to begin with. I don't feel as if any of them are bad people but it felt condescending the way I was spoke to and treated in some instances, and I wish I felt more positive about the experience. More

Very friendly, fast, and efficient. I was able to drop my new Passport off early in the morning with no waiting and when I came back in the afternoon, although they were very busy, I was helped very fast. new Passport off early in the morning with no waiting and when I came back in the afternoon, although they were very busy, I was helped very fast. More

I have been very pleased with the sales, finance and service team at Bob Lindsay Honda. I will definetly be sharing my experience and recommending my Bob Lindsay to anyone who asks or anyone who is look service team at Bob Lindsay Honda. I will definetly be sharing my experience and recommending my Bob Lindsay to anyone who asks or anyone who is looking to buy a new or newer car. More

Amazing experience My Honda Civic had a factory issue wherein the AC compressor was faulty and I had to suffer with no air and 90 degree temps. They put me on a list to My Honda Civic had a factory issue wherein the AC compressor was faulty and I had to suffer with no air and 90 degree temps. They put me on a list to get the repair done, because there was a nationwide shortage of the parts due to Covid closing down the parts manufacturer. I received a call from BLH that the part had come in way earlier than they told me! I was thrilled to get the service work done and be driving in cool comfort! Way to go, BLH! More

Awful Customer Service & Disconnected Employees This service department used to be great years ago and I was very impressed. But now customer service is absolutely lousy. Has been declining the past This service department used to be great years ago and I was very impressed. But now customer service is absolutely lousy. Has been declining the past few years and now I will avoid this place at all costs! Came in and felt like I was inconveniencing them. There was a total disconnect between employees. I spoke to someone and made a warranty repair appointment with the service center on the phone. However, at my appointment another employee said he knew nothing about it and would not honor the warranty work previously agreed to. Blame-shifting and completely inconsiderate of the customers' time and money. No help whatsoever just a waste of time with this visit. More

Efficient and informative service. Very pleased with the experience. Timing and length of service visit was as planned. Repair was completed and car worked very well after the repair. Very pleased with the experience. Timing and length of service visit was as planned. Repair was completed and car worked very well after the repair. More

No need to go anywhere else Mike provided excellent quality control and customer service within a very busy dealership. I got a fair trade and deal on my vehicle. Thank you Mik Mike provided excellent quality control and customer service within a very busy dealership. I got a fair trade and deal on my vehicle. Thank you Mike. Tammy is beyond excellent to deal with she looks out for the customer making sure your needs and financial transactions are met. She puts the customer first and looks out for you. Thank you Jeff for your patience, your knowledge, and working with me with an investment that I was comfortable with in purchasing a newer CRV. Bob Lindsey thank you for providing a great team of employees. They provided excellent service in each of their fields which makes you a 5 star dealership in my opinion and would recommend you to anyone for their vehicle needs. Thank you again to everyone I met along the my way in purchasing my CRV. More

found what needed fixing and fixed it let me know what it would t are to fix it and arranged for repairs; helped me schedule service appointments and gave estimates on costs let me know what it would t are to fix it and arranged for repairs; helped me schedule service appointments and gave estimates on costs More

First service visit From the moment we walked into the service center, we were greeted and felt welcomed there. They told us what they were dooming, how long it would tak From the moment we walked into the service center, we were greeted and felt welcomed there. They told us what they were dooming, how long it would take and kept us informed during the day. The loaner truck was excellent! More