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Bob Penkhus Volvo Mazda Volkswagen
Colorado Springs, CO
3,358 Reviews
The Penkhus Motor Company that you see today had its humble beginning back in 1951 when Robert N. Penkhus moved his young family from Ames, Iowa, and opened a small used car operation in Colorado Springs. New cars were added to the operation on Pikes Peak Avenue in 1957 when the Company became one of the ten dealers in the United States to obtain a Volvo Franchise. In 1972 the Volvo Franchise was moved to a fledgling area of Colorado Springs called Motor City.
The combination of a quality product and a reputation for excellent customer service assured continued growth, including the addition of a Mazda franchise, in October 1972, at the Pikes Peak Avenue location. In 1975, Mazda joined Volvo in Motor City to increase productivity and to better serve our customers.
Mr. Penkhus' son, Robert A. Penkhus ("Bob"), was a "permanent fixture" around the dealership from an early age, so it was natural that he would join his father in the business upon his graduation from the University of Denver. Bob Penkhus gradually assumed responsibility for all aspects of dealership operations and in 1977, became President of Penkhus Motor Company. Mr. Penkhus' concerns for his customers and employees, coupled with his enthusiasm for our products, have resulted in continued success and growth. Development of a new car display area along Interstate 25 in 1987 was followed one year later by a major service and parts expansion project in which we added fourteen mechanical and detail service stalls, doubled the parts area, and built an enclosed customer service area. In the spring of 1999 our growth continued with the opening of our second Select Certified location and a Domestic and Import Service Center on Austin Bluffs Parkway.
With the growth of Colorado Springs, Penkhus Motor Company wanted to ensure that it was meeting customer needs. In 2004 Penkhus Motor Company remodeled its Motor City location including constructing a new showroom and making other improvements at the Motor City location. In 2006 Penkhus Motor Company constructed a new facility at Woodman and Powers, which is the Bob Penkhus Mazda at Powers store.
In 2009 Penkhus Motor Company acquired a Volkswagen franchise and opened the Volkswagen franchise at the Motor City Drive location. In 2012 Penkhus Motor Company acquired a Mitsubishi franchise which is located at the Austin Bluffs Parkway Select Certified location. That facility is now known as Bob Penkhus Mitsubishi.
As a result of our commitment to excellence, Bob Penkhus Mazda is the Number 1 volume dealer in the Gulf region. Based on customer satisfaction levels, Bob Penkhus Motor Company has been recognized as a Volvo Dealer of Excellence and has been inducted into the Mazda Presidents Club.
Our continued success and growth requires each of our employees to possess a commitment to excellence toward each of our customers. Each member of the Penkhus Motor Company team should strive daily to meet all Penkhus Motor Company standards and goals in order to ensure future growth and success.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,358 reviews
October 07, 2023
Highly professional, Justin and his team saw the repair work completed even when more trouble with my car showed up. He was a pleasure to work with! work completed even when more trouble with my car showed up. He was a pleasure to work with! More
by ndotson0
Verified CustomerEmployees Worked With
Helpful October 06, 2023
Responded quickly to a traveller showing up without an appt. Svc advisor asked good questions and with mechanic took the simplest steps possible and sent me on my way. Very fair price. appt. Svc advisor asked good questions and with mechanic took the simplest steps possible and sent me on my way. Very fair price. More
by Gwoodward
Employees Worked With
October 06, 2023
Aaron is one of if not the best service advisor anyone could possibly ask for he deserves a raise could possibly ask for he deserves a raise More
by Mytchholcomb
Employees Worked With
October 05, 2023
Great place and Brian is friendly and courteous. I gave a 4 star bc I specifically stated shock absorber needs replacing for the trunk. It was not done—telling me it just need adjustment, but as a r I gave a 4 star bc I specifically stated shock absorber needs replacing for the trunk. It was not done—telling me it just need adjustment, but as a result the trunk neatly hit my head had I not quickly. I’m glad this didn’t happen to my elderly father. More
by BJB.BRENNEISEN
Employees Worked With
Brian Dorcey
October 05, 2023
The customer service provided by Danielle is the gold standard that all auto dealerships’ service managers should strive to achieve! Danielle went above and beyond by taking the initiative to ask me if standard that all auto dealerships’ service managers should strive to achieve! Danielle went above and beyond by taking the initiative to ask me if I had an extended warranty, and then by taking the time to research and confirm I in fact did have an extended warranty. Her efforts save me well over $800 of out of pocket costs. In the end I paid $0 for for the diagnostics and the actual removal and replacement of the O2 sensor. I hope Danielle receives the recognition, financial compensation, and progression within the company that she deserves. In closing, I only plan on working with Danielle whenever I need to take my vehicle in for service. Finally, the ratings in the survey are for Danielle only!! Thanks again Danielle. V/R David More
by DAVENJILL94
Employees Worked With
October 04, 2023
Bryn Reynolds is a professional salesperson that got me what I wanted for an awesome deal, he went above and beyond to work with me when my bank didn't want to. I left the dealership with my car and piece what I wanted for an awesome deal, he went above and beyond to work with me when my bank didn't want to. I left the dealership with my car and piece of mind thanks to him and Jordan. Absolutely recommend him for your next purchase, where you feel like he's working with you instead of trying to get the best out of you. More
by Victor Varisto
October 04, 2023
Salesman was attentive during the purchase, however after the purchase I have a few questions and he is MIA! the purchase I have a few questions and he is MIA! More
by harleycsc
October 03, 2023
When I first arrived, I was greeted by a couple people from the service department. Everyone was extremely helpful, they explained the process, and what to expect. Then I received a couple links of a veh from the service department. Everyone was extremely helpful, they explained the process, and what to expect. Then I received a couple links of a vehicle inspection and walk-around. Totally didn't expect that! The waiting area was clean, and well stocked with a broad selection of snacks and drinks. Well done! More
by ZLUND
Employees Worked With
