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Boucher Buick GMC of Waukesha

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.5
1,176 Reviews
Boucher Buick GMC of Waukesha is the largest Buick Dealer in Wisconsin, as well as the largest GMC Dealer in Wisconsin; and is among the largest Buick Dealers and GMC Dealers in the country! Boucher Buick GMC - SERVING Waukesha & Waukesha BUICK & GMC CUSTOMERS At Boucher Buick GMC in Waukesha, providing you WIth Buick and GMC models is not the only quality service we offer our customers. Our Waukesha Buick and GMC dealership offers a great service and parts department. Our courteous staff is on-hand to help you with all your service needs. Whether you just need to schedule a quick check-up for your car, truck, or SUV, or need major repairs, our service department at Boucher Buick GMC can help! Waukesha GMC and Buick customers can rely on our dealership for all their vehicle needs.
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1907 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,176 reviews

December 13, 2022

The taller guy with the glasses at the service counter is phenomenal 👌 he is always a great help and super easy to work with More

by GNUTS0306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie Tobias
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Dec 14, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you for choosing Boucher Buick GMC of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 04, 2022

Great service team and department. Would highly recommend to friends and family looking for a new vehicle. More

by TKRISTAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ranieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2022 -

Boucher Buick GMC of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 02, 2022

I have been loyal to Boucher in spite of some significant service lapses in the past. An oil change & high intensity light bulb should not take 2+ hours. My Acadia Denali was just detailed the day before and More

by RYDS5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Woman
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Dec 07, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Rob Heaney, Service Manager 262-409-2600

November 29, 2022

Great experience and always quick to respond with questions before and after the purchase. Great Job!!!! More

by DOUG96
Recommend Dealer
Yes
Employees Worked With
Jeff Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Buick GMC of Waukesha.

November 24, 2022

Appointment took 25 minutes longer than previous appointments and my truck was not washed after the service. I had a 15% off coupon and the cost was $20 more than my last visit. More

by PMICKMAN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Burton
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Buick GMC of Waukesha.

November 19, 2022

Boucher followed up on all their commitments and did it in a timely fashion. Gregory made sure we completely understood how the driver's information and navigation systems functioned and was very patient More

by skipkath
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gregory Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark in Parts
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Nov 20, 2022 -

Boucher Buick GMC of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Buick GMC of Waukesha!

November 17, 2022

Refused twice to sell new truck without 3 years of onstar for $1500 and auto armor for $2500. More

by SUMINSKI
Recommend Dealer
No
Employees Worked With
Gregory Prince
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2022 -

Boucher Buick GMC of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please give me a call directly at your convenience so we can discuss your experience one-on-one. Scott Teigland, General Manager 262-409-2600

November 15, 2022

Very nice kind knowledge clean professional Derek was very good and took time to answer all of my guesting More

by Drosd5819
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie Tobias, Derek Luetke, Rob Heaney
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Nov 15, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

November 15, 2022

Very friendly and professional. Very clean surroundings. They were very busy but moved things pretty quickly. More

by TZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Nov 15, 2022 -

Boucher Buick GMC of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Nov 15, 2022 -

TZAK responded

I wasn't able to select Jason as my service adviser. He was very patient,understanding and helpful.

November 09, 2022

Dealership is clean and attractive. The people are cheerful and courteous. The service is timely and done according to expectations. More

by JLUPTON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Heaney
Report | Print
Nov 10, 2022 -

Boucher Buick GMC of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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