Boucher Buick GMC of Waukesha - Service Center

Had transmission problem, Jason fought for me with the warranty company to get them to fix the trans. warranty company to get them to fix the trans. More

In over 30 years of owning and operating a vehicle I’ve never had a worse experience with a dealership. I’m promised callbacks and do not get them from the service department. I was placed on hold for 10 m never had a worse experience with a dealership. I’m promised callbacks and do not get them from the service department. I was placed on hold for 10 minutes by the service department. Their service department is unable to properly diagnose issues. My vehicle has been in there no less than five times for the same issue. More

Super helpful and friendly! All my questions were answered and there was not any pressure All my questions were answered and there was not any pressure More

Tanner was extremely helpful. Great guy who made the whole process easy and enjoyable. Thanks Great guy who made the whole process easy and enjoyable. Thanks More

The time of the appointment was short and it looked like everything was done to par. I was not happy that the car was not washed. everything was done to par. I was not happy that the car was not washed. More

Error on their part that cost me money and more importantly time and aggravation. Had car in the service department 3 times last week . importantly time and aggravation. Had car in the service department 3 times last week . More

The service center was great, the salesman was helpful until he sent us to financing, then his attitude changed. Once the deal was done he was off to another sale. There was damage on the vehicle that Bou until he sent us to financing, then his attitude changed. Once the deal was done he was off to another sale. There was damage on the vehicle that Boucher promised to fix asap and I had to call and call to get the parts fixed. I love my truck but they need to work on customer service in the sales team seeing is all they care about it the commission and off to chase more sales. More

Not friendly service department. Told they would provide car wash but did not. Receive a wssh. Told they would provide car wash but did not. Receive a wssh. More

Just a great experience all around. Sales person Jeff Fisher was wonderful and very informative. Sales person Jeff Fisher was wonderful and very informative. More

Our salesperson Luke was very personable and easy to get a hold of. The experience of buying our suv was great we got to bring it home that night. a hold of. The experience of buying our suv was great we got to bring it home that night. More