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Bourne's Auto Center
South Easton, MA
4,936 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 4,936 reviews
January 01, 2021
Very nice experience working with Tori and Amy at Bourne’s. Tori was knowledgable and very flexible with us - and we walked off the lot with our first Lexus! Highly recommend their dealership and T Bourne’s. Tori was knowledgable and very flexible with us - and we walked off the lot with our first Lexus! Highly recommend their dealership and Tori! More
by DMilstone
January 01, 2021
Trey was my salesperson not Jose - I adore Trey this is my second purchase from Trey and the Bourne team! They make the transaction super easy from start to finish I got there at 1:30 and drove away with m my second purchase from Trey and the Bourne team! They make the transaction super easy from start to finish I got there at 1:30 and drove away with my new Lexus at 4:30 ; would have been sooner except that I needed a bank check for my deposit and that took me an hour! Great service all around! I love the team at Bourne highly recommend More
by LindsayBay
Employees Worked With
Other Employees :
Trevon Hubbard, Greg Cummings
December 31, 2020
Jose is just awesome! I was in and out with my new Jeep. I definitely recommend going here and asking for Jose. Everyone is super friendly. I am so pleased and excited to be in my dream car! I can take this I definitely recommend going here and asking for Jose. Everyone is super friendly. I am so pleased and excited to be in my dream car! I can take this off my bucket list! More
by Polo all day!
Employees Worked With
December 30, 2020
Worked with Jose M to narrow my search for cars to a couple got a chance to drive both vehicles nice clean well prepared met my expectations honed in on a Hyundai Senada I was able to agree to the Borne couple got a chance to drive both vehicles nice clean well prepared met my expectations honed in on a Hyundai Senada I was able to agree to the Borne proposal on price service and warranty Jose has assured me they will be they search for the second key fob so we can put that to rest as well very good experience More
by Paul Mac
Employees Worked With
December 30, 2020
Jose made everything super easy, transparent, and stress free! It was great to leave with a new car the same day and I’m very happy I went to Bourne. free! It was great to leave with a new car the same day and I’m very happy I went to Bourne. More
by altheasylvia
Employees Worked With
December 26, 2020
The absolute most AWESOME car buying experience!!! EVERYONE I worked with was not only knowledgeable, kind and efficient, but above all patient! No hassle-No pressure. These are real people, who truly EVERYONE I worked with was not only knowledgeable, kind and efficient, but above all patient! No hassle-No pressure. These are real people, who truly work hard to ensure you get the most out of your car buying experience. They definitely set the bar! Amy..Awesome! Kim..Awesome! David... Awesome! ⭐⭐⭐⭐⭐ More
by .
December 23, 2020
A great experience!Jose was wonderful, making the A great experience! Jose was wonderful, making the transaction practically seamless. I would not hesitate to recommend in the future. Thank you s A great experience! Jose was wonderful, making the transaction practically seamless. I would not hesitate to recommend in the future. Thank you so much! Michelle Marvel More
by rcmyboyz
December 18, 2020
The service was AWESOME! I have no complaints. Everyone was friendly. I will definitely recommend this dealership. Bourne dealership yu truly rock!! Thank yu much. was friendly. I will definitely recommend this dealership. Bourne dealership yu truly rock!! Thank yu much. More
by Jenjones974
December 16, 2020
When they say no hassle, it MEANS no hassle. Took 2 days of easy communication to be sold on a truck. All of the staff are very friendly. Highly recommended!!! of easy communication to be sold on a truck. All of the staff are very friendly. Highly recommended!!! More
by Mike.B
December 14, 2020
EDITED: So when I took my car to get inspected, it would have failed without getting the cabin filter replaced. It was also recommended to get another filter replaced. I did both and then contacted Bourne’s have failed without getting the cabin filter replaced. It was also recommended to get another filter replaced. I did both and then contacted Bourne’s as both David and Shawn told me that if the car had any issues passing inspection, the dealership would take responsibility for those issues. I asked if I could get refunded for at least the cost of the cabins air filter. I heard back from David who said he would look into it. After no reason as for a week, I emailed to follow up and received an email back telling me to “be patient”, with other non-helpful information and no answer either way. Another week went by so I emailed again. And now, more than two weeks after the inspection, I still don’t have an answer to this. I would like to say I will recommend Bourne’s but I will not. The reason being: poor communication and lack of customer service after the sale is finalized. I honestly wouldn’t have cared if the answer was yes or no, I simply wanted an answer. I still think the price of the car was fine. And the sales process was fine. But the commitment to stick to what they offer is lacking and communication is lacking. And also, telling a customer to “be patient” when they are sending a follow up request for information after you haven’t communicated with them AT ALL for a week is very bad form. More
by KB
Employees Worked With
