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Bourne's Auto Center

South Easton, MA

Overview
Employees
Reviews
Vehicles
4.9
4,917 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,917 reviews

December 03, 2020

I was referred to Bournes by a friend & im so happy that I was able to work with Carlos & Tori they made the entire process easy & fast !! Would recommend to family & friends and wouldn’t think twice for fu More

by Maggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2020 -

Bourne's Auto Center responded

Maggie, thank you for your recommendation and 5-star review! Our purchasing process is designed to be quick and easy to offer our customers an enjoyable and no-hassle car buying experience. Carlos and Tori are outstanding members of our team at Bourne's and I can assure you that it was their pleasure to assist you with the purchase of your Infiniti! We look forward to seeing you the next time you are in the market for a vehicle and please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

December 02, 2020

excellent service by jose.. he's the greatest salesman I've ever met. great experience and great service. thanks for everything my wife and I will enjoy our new vehicle. More

by Guillermoagramonte10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2020 -

Bourne's Auto Center responded

Thank you for your kind words and 5-star review! We are committed to providing all of our customers with the highest level of service to ensure they have an excellent car buying experience. Jose Molina is an outstanding sales professional and I can assure you that it was his pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

December 01, 2020

Fantastic dealership with gregarious staff who are committed to offering their clients a remarkable car buying experience. This is my 3rd vehicle from Bourne”s and I would recommend them to friends, f More

by Jeremiah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
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Dec 02, 2020 -

Bourne's Auto Center responded

Jeremiah, thank you for your continued business, recommendation, and 5-star review! We are committed to providing all of our customers with the highest level of service to ensure that they have a top-notch car buying experience. I can assure you that it was our pleasure to assist you with the purchase of your vehicle and please do not hesitate to reach out to us if you need any further assistance! We look forward to seeing you the next time you are in the market for a vehicle. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

November 30, 2020

Jose and Shawn are great! Both are extremely informative and professional. They were able to facilitate the purchasing process. I am very satisfied. Thank you! More

by Steve Dempsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2020 -

Bourne's Auto Center responded

Steve, thank you for your kind words and 5-star review! We are committed to providing all of our customers with the highest level of service to ensure that they have an excellent car buying experience. Jose Garcia and Shawn are outstanding members of our team at Bourne's and I can assure you that it was their pleasure to assist you with the purchase of your Cadillac ATS! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

November 29, 2020

Wonderful first time buying experience from Bournes. David Pair was very attentive and answered all of my questions. Very impressed by the exceptional service of this dealership. More

by sullivanmichelle1261
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Pair
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Dec 02, 2020 -

Bourne's Auto Center responded

Michelle, thank you for your kind words and 5-star review! We are committed to providing all of our customers with a high level of service to ensure they have a wonderful car buying experience. David Pair is an exceptional sales professional and I can assure you that it was his pleasure to assist you with the purchase of your vehicle! We hope to see you the next time you are in the market for a vehicle and please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

November 28, 2020

great experience was able to test drive several vehicles even from their other lots to meet my specifications. i left there feeling great full to have made the right purchase! More

by Medeiros95
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2020 -

Bourne's Auto Center responded

Thank you for your kind words and positive review! Our entire team of sales professionals is here to work for our customers and ensure they find a vehicle which best fits their needs and budget. We are committed to providing all of our customers with the highest level of service and I can assure you that it was our pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

November 27, 2020

Jose was very helpful, knowledgeable and patient with us. He answered all of our questions and helped us pick the right vehicle for us, he was great Thank you. German & Sandra. More

by Germanrueda78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2020 -

Bourne's Auto Center responded

German and Sandra, thank you for your kind words and positive review! Our sales professionals are here to help our customers find a vehicle that is best suited for their needs and budget. Jose Molina is a superb sales professional and I can assure you that it was his pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

November 25, 2020

Everybody there is awesome from reception to sales to finance and to thebody shop and the service center. Such an easy buying process and affordable vehicles. Bourne's is my new go to dealership! Thank More

by annemaf1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2020 -

Bourne's Auto Center responded

Thank you for your kind words and 5-star review! Our purchasing process is designed to be quick and easy to ensure that our customers have a smooth and efficient transaction. We are committed to providing all of our customers with the highest level of service and I can assure you that it was our pleasure to assist you with the purchase of your vehicle! We look forward to seeing you the next time you are in the market for a vehicle and please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

November 25, 2020

Kim and George are awesome people. They helped me get a great deal on an amazing car, what else is there to ask for? They were kind, professional, and courteous, the dealership was well maintained and clea More

by Trevorwitt92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2020 -

Bourne's Auto Center responded

Trevor, thank you for your recommendation and 5-star review! We believe that when doing business it is essential to be upfront and transparent with our customers, so they understand exactly the vehicle they are purchasing and all of the costs associated as well. Kim and George are both terrific members of our team at Bourne's and I can assure you that it was their pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

November 24, 2020

Greg my salesperson was excellent and all the staff made it a quick and efficient process service department also very pleasant would recommend this place to my friends More

by r_ginasmail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings, Michael Pierre, Jeff Forsyth
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Nov 24, 2020 -

Bourne's Auto Center responded

Thank you for your recommendation and 5-star review! Our purchasing process is designed to be quick and easy to ensure that our customers have a smooth and efficient transaction. Greg Cummings is an oustanding sales professional and I can assure you that it was his pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

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