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Bourne's Auto Center

South Easton, MA

4.9
4,941 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,941 reviews

January 25, 2020

Couldn’t have asked for a better experience! Everyone I worked with was extremely pleasant and helpful! What a breath of fresh air! Keep up the great work guys! More

by TylerFreemanPina
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard, Greg Cummings
Feb 03, 2020 -

Bourne's Auto Center responded

Tyler, thank you for your compliments and 5-star review! We are committed to providing all of our customers with the highest level of service to ensure that they have an excellent experience shopping with us. It was our pleasure to assist you with the purchase of your vehicle and we hope to see you the next time you are in the market for a vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

January 24, 2020

I went there and I ask for a Spanish assistant and I met Jose. Not only he is knowledgeable but also he is very nice and efficient. He is the best and he help us with all our questions. More

by Fabiourena
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2020 -

Bourne's Auto Center responded

Thank you for your kind words and 5-star review! Members of our staff are able to speak languages including Spanish, Portuguese, and Creole to offer our customers the best assistance while they shop with us. Jose Molina is an excellent sales professional and I can assure you that it was his pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

January 24, 2020

Great people nice environment very late selection of cars beat costumer services that you will find on the area! Really happy with my car thanks More

by darkely
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Jan 24, 2020 -

Bourne's Auto Center responded

Thank you for your kind words and 5-star review! We are committed to providing all of our customers with the highest level of service to ensure our customers have an excellent experience shopping with us. It was our pleasure to assist you with the purchase of your vehicle and we hope to see you the next time you are in the market for a vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

January 24, 2020

Needed a good reliable used car for our grandson. The selection was prolific. The people were all polite, professional and knowledgeable. Will buy again there More

by 1ohBob
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2020 -

Bourne's Auto Center responded

Thank you for your kind words and 5-star review! We offer our customers a large inventory of quality pre-owned vehicles to ensure they are able to find something that will suit their needs. It was our pleasure to assist you with the purchase of your vehicle and I can assure you that it was our pleasure to assist you with the purchase of your grandson's vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

January 23, 2020

Updated Review 2/12/20 Spoke w Carlos and he has done a wonderful job of fixing the issues. Even getting me a rental for a few days. I would happily recommend Bour More

by tracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2020 -

Bourne's Auto Center responded

Thank you for taking the time to update your review. We are sorry for the miscommunication and the time it took to get your issue resolved. If we can be of any further assistance please do not hesitate to reach out. Thanks Again, Michael Kelley General Manager

January 23, 2020

Dave was fantastic. I am a repeat customer and had a great experience. Thanks to Tori too. She was very helpful. I’m sure I will be back! More

by Ffdaveg
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashleigh Watkins, Kris Tetreault
Jan 24, 2020 -

Bourne's Auto Center responded

We appreciate your continued business, kind words, and 5-star review! We are committed to providing all of our customers with the highest level of service to offer them a wonderful experience shopping with us. Dave Pair and Tori are both superb sales professionals and I can assure you that it was their pleasure to assist you with the purchase of your vehicle! We hope to see you the next time you are in the market for a vehicle and please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

January 23, 2020

Excellent service, Jose Molina treated me well made sure that the vehicle that I inquired about had all the maintenance done, good automotive service the vehicle was pristine condition. No pressure from the More

by 24Delvis
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Bourne's Auto Center responded

Thank you for your kind words and 5-star review! Our purchasing process is designed to be no-hassle and pressure-free to ensure our customers have a relaxed and enjoyable car buying experience. Jose Molina is a terrific sales professional and I can assure you that it was his pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

January 23, 2020

Great Experience My children bought cars at Bourne's and finally I decided to take the trip over to Easton to see what they were talking about. Boy, was I glad I did. More

by psantoro58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Bourne's Auto Center responded

Thank you for your compliments and 5-star review! We are committed to providing our customers with the highest level of service to ensure that our customers have a pleasant experience shopping with us. David Pair and David Olson are both exceptional members of our team at Bourne's and I can assure you that it was their pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

January 23, 2020

I recently had the pleasure of working with Emmett in purchasing my 2017 Ford Explorer, his professionalism and responsiveness truly was the selling point for me! Thanks so much Emmett for making this pr More

by Lindsay3027
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmett Royster
Jan 23, 2020 -

Bourne's Auto Center responded

Lindsay, thank you for your compliments and 5-star review! We are committed to providing all of our customers with the highest level of service to ensure that they have a smooth and enjoyable purchasing process. Emmett is a superb sales professional and I can assure you that it was his pleasure to assist you with the purchase of your 2017 Ford Explorer! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

January 23, 2020

The absolute BEST place! Mario is amazing!! Went above and beyond his job to help! 110% recommend him and bournes! Kindest,helpful honest, best place!!!! More

by Kristina Ciarmataro
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Bourne's Auto Center responded

Kristina, thank you for your recommendation, compliments, and 5-star review! We believe that it is essential to be honest and act with integrity to ensure that our customers are confident in their decision to purchase with us. Mario is a terrific sales professional and I can assure you that it was his pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

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